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Senior Business Analyst

Company: Creative Solutions Services, LLC
Location: Santa Clara
Posted on: February 9, 2024

Job Description:

Business Title: Senior Business Systems Analyst - Oracle Cloud Applications Location: Amsterdam, Netherlands About Equinix Equinix (Nasdaq: EQIX) is the leading global interconnection platform and the world's largest data center provider. With more than 145 data centers on five continents and $3+ billion in annual revenue, we dream big and hire people who want to help us build a historically significant company. We are looking for a bright and enthusiastic Senior Business Analyst with Oracle Cloud ERP & EPM application skills. Join the team and shape the future SAAS/PAAS ecosystems for Enterprise applications at one of America's Fastest Growing Technology Companies (Forbes). Opportunities Equinix offers wide-ranging opportunities in Information Technology. It is currently implementing Oracle SaaS-PaaS ERP application ecosystems. This position will allow working in a culture that thrives on innovation and delivering results while building solid relationships with technologists and the Business community. About the Group Enterprise Applications -The corporate team at Equinix focuses on implementing the next-generation software applications for Equinix to scale and support Equinix's internal ecosystems. About the Position As Senior Business Analyst in the Corporate application division, you would be working on some of our latest ventures to Support and Enhance cutting-edge SaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support and continuous improvement of the application landscape. This position acts as a critical liaison between the company's financial functions including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the company's IT organization. Key Responsibilities

  • Business Support
  • Provides first-line support to users of financial applications.
  • Responding to business user queries
  • Providing one-on-one support, explanations, and guidance to users regarding finance operations
  • Triaging data issues, process issues, and business user errors.
  • Liaise with IT and business users to define and prioritize business-related issues associated with systems.
  • Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood.
  • Take the lead role in:
  • Assisting with the business case
  • Planning and monitoring
  • Eliciting requirements
  • Requirements organization
  • Translating and simplifying requirements
  • Requirements management and communication
  • Requirement analysis
  • Business Requirements Analysis
  • Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas.
  • Drives best practices during requirements gathering and modeling.
  • Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context?
  • Understands business environment and helps to connect/align relevant business stakeholders.
  • Stakeholder Management
  • Manages stakeholder expectations and communications within and beyond the functional track.
  • Knows business environment well enough to identify and proactively include the correct stakeholder.
  • Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects.
  • Solution Design
  • Responsible to design and document cross-functional and global solutions, drawing on the functional expertise of functional and technical team members or vendors, as appropriate.
  • Advises on solutions prepared by peers or supporting team, and champions good design practice.
  • Partners with business stakeholders to analyze, define and document business processes within and across functional areas.
  • Drives best practices during requirements gathering and modeling.
  • Understands business environment and helps to connect/align relevant business stakeholders.
  • Documentation
  • Documents and reviews broader team documentation
  • Supports the team in identifying and defining relevant documentation templates pertaining to solution delivery.
  • Is a champion for knowledge transfer to enable/empower other team members?
  • Functional Design
  • Develops functional designs for applications, integrations, and conversions.
  • Ability to work on multiple functional areas and integrations with third-party products.
  • Keeps up to date with industry trends and vendor capabilities to produce robust functional designs.
  • Reviews functional designs and obtains signoffs with the cross-functional business and IT teams.
  • Provides inputs into business processes based on design capabilities.
  • Champions sustainable, forward-looking functional designs
  • Learn and adapt to new technologies in a short duration.
  • Testing & Test Design
  • Execute System integration testing.
  • Coordinate user acceptance testing for new systems or enhancement releases. This involves assistance with the creation of test cases and follow-up to ensure users complete testing per the schedule.
  • Coordinates integration testing validates test cases with stakeholders for user acceptance testing and training and obtains signoffs.
  • Coordinates defects clarification, triage, and coordinate resolution with engineering teams.
  • Performs Mock close on financial systems.
  • Project Management
  • Manages small to medium application releases and projects.
  • Manages stakeholder expectations.
  • Design release scope and schedule in line with a business goal, prioritization, and IT capacity
  • Work with the team of analysts and leads implementing new cloud business applications for Equinix.
  • System Configurations
  • Configures applications in line with business goals.
  • Designs forward-looking configurations by recognizing future needs aligned with the business roadmap.
  • Develops configuration standards.
  • Day to Day Support (Production Support)
  • Supports and trains junior resources and oversees quality in triage and troubleshooting practices.
  • Leads troubleshooting efforts on critical issues with cross-functional teams through the resolution.
  • Identifies improvements to address repeat issues.
  • Training and Change Management
  • Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities.
  • Defines, communicates, and implements support and engagement plans
  • Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve.
  • Provides Adhoc training to various financial users on key financial applications.
  • Vendor Management
  • Manages/leads individual consulting resources as assigned.
  • Participates in vendor advisory boards and user groups.
  • Executes medium-scale vendor evaluations, pricing negotiations, and software acquisitions.
  • Prepares management communications and gets stakeholder input for recommendations Minimum Qualifications
    • Extensive experience in Oracle Cloud GL with multi-ledger, multi-currency, and multi-GAAP.
    • Have in-depth finance and accounting functional knowledge to understand business requirements and convert them into functional and configurable solutions.
    • Worked as Systems Analyst or Support Analyst for Oracle fusion ERP application modules.
    • Hands-on experience in designing and configuring ERP application implementation and maintenance.
    • Worked in a couple of other Oracle fusion EPM application modules like BPCS, EDMCS, TRCS, ARCS, and PCMCS
    • Worked on the other ERP sub-ledger modules like AP, AR, CM, PPM, and AGIS.
    • Deep understanding or the end-to-end accounting transactions from sub-ledgers to GL. Preferred Qualifications
      • Bachelor's degree in accounting, Finance, IT, or a related field.
      • 6 to 10 years of experience working within the finance and accounting organization of a large multinational company.
      • Strong written and oral communication skills
      • Strong problem-solving and decision-making abilities
      • Willingness to travel occasionally if needed.
      • Preference to Accounting, computer science or mathematics related fields of study.
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Keywords: Creative Solutions Services, LLC, Santa Clara , Senior Business Analyst, Accounting, Auditing , Santa Clara, California

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