Loan Adjustment Officer (Collections)
Company: CommonWealth Central Credit Union
Location: Coyote
Posted on: June 25, 2025
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Job Description:
Loan Adjustment Officer: At CommonWealth, we serve the financial
needs of more than 40,000 people who live or work in Santa Clara
County. We are seeking candidates who share our value and
commitment to building stronger communities through financial
health – one member at a time. In addition to a competitive base
salary, our compensation package includes: 12 paid holidays 17 days
of Paid Time Off (PTO) during first year of employment Up to 2%
discounts on loansincluding first mortgages* 401(k) Plan with
Company Match` Medical, dental, vision insurance Long-term
disability insurance Life insurance Voluntary insurance Employee
assistance program Financial Wellness benefits and resources
Tuition reimbursement and more We are currently accepting
applications for a Loan Adjustment Officer based in our San Jose
Corporate Office. As a Loan Adjustments Officer, your major
responsibilities will include: Controlling delinquent loan
accounts. Collecting delinquent loan payments and minimizing loss.
Responsible for the management and control of assigned collections
queues. Contacting delinquent accounts, taking appropriate actions
as deemed necessary to bring accounts current. Analyzing financial
situation of delinquent borrowers and using skip tracing tools to
assist in locating delinquent members. Thoroughly documenting all
collection activity within the collection notes. Reviewing and
recommending delinquent loans for extension or workout options in
accordance with policies and standards. Our ideal candidate will
possess excellent knowledge of collections policies, procedures,
and practices. Excellent written and verbal communication skills in
addition to a professional appearance and demeanor are a must.
Working knowledge of Word, internet use for skip tracing source. A
minimum of one to two years’ related collections experience is
required. Previous collections experience in a credit union or
financial services environment is a plus. Bilingual
(Spanish/English) preferred. Pay Range: $26.50 - $33.00/hour; based
on skills and experience. For immediate consideration, apply today!
CommonWealth is an Equal Opportunity Employer
Keywords: CommonWealth Central Credit Union, Santa Clara , Loan Adjustment Officer (Collections), Accounting, Auditing , Coyote, California
