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Front Desk Security Receptionist

Company: Marksman Security
Location: Santa Clara
Posted on: January 26, 2023

Job Description:

Overview:Marksman Security Corporation is hiring immediately for customer service agents who can deliver a concierge level of service while maintaining a safe and secure environment for our clients.Days, nights, and/ or weekend work availability is a must. The ideal candidate will have experience in customer service, guest services, and/or call centers.Santa Clara, CAResponsibilities:Compensation: $20-23Benefits:Insurance: medical, vision and dentalPet insuranceIdentity theft protectionPaid on the job trainingPaid time offBi-Weekly PayCompetitive compensationCareer advancement opportunitiesContinuous learning opportunities through LMSEmployee recognition eventsEmployee performance incentives/rewardsProfessional growth and development opportunities#SCLQualifications:Responsibilities:Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.Checks in/out guests in an efficient and friendly manner.Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations.Monitor and operate security video system to observe and detect potential issuesReport maintenance or equipment problems to appropriate personnel.Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient mannerAlways maintain a professional image and friendly demeanorMakes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized personsQualifications:Ability to complete state security licensing, if applicableAt least 18 years of age or olderCA BSIS Guard Card requiredHigh school diploma or equivalentMinimum of 1 year of customer service experienceExceptional interpersonal and relationship building skillsStrong verbal and written communication skillsStrong organizational skills and the ability to multitaskAbility to pass a crminial background check and drug screen

Keywords: Marksman Security, Santa Clara , Front Desk Security Receptionist, Administration, Clerical , Santa Clara, California

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