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Sr. Director, Marketing Operations

Company: ServiceNow
Location: Santa Clara
Posted on: September 15, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Work with marketing, brand and comms leadership team to help inform, set and measure progress against department goals
  • Oversee a team of analysts and data experts to--provide visibility--and insights--on performance--of integrated marketing programs--across the entire marketing funnel--to--stakeholders
  • Build the future vision for a scalable marketing technology stack and partner with IT to build, evolve and scale it
  • Develop a strategy and execution plan to scale and automate reporting in partnership with BI--to enable proactive business insights
  • Manage the marketing department budget, working with team leads to optimize programs and ensure effectiveness and ROI of their programs
  • Partner with Sales Operations, IT and other key stakeholders on E2E funnel and pipeline reporting to drive key decision making and deliver goals
  • Partner--with Sales Operations to manage and optimize lead management, routing and handoffs to AEs
  • Ensure continual data compliance across marketing
  • Drive enablement and change management as new tools and systems are launched and operationalized
  • Evaluate new technologies and process/workflow enhancements to improve and optimize marketing performance
    • Minimum of 12--years of experience with increasing levels of responsibility leading teams and driving cross-functional marketing operations initiatives that--deliver--competitive advantages--
    • Senior-level functional competence in the key elements of--Marketing Operations--at a company with scale
    • Demonstrated success--integrating and scaling--the following technology solutions: Marketing Automation (e.g.--Marketo), CRM (e.g.--Dynamics),--Campaign Planning and Budgeting, Predictive Analytics, Attribution, and Data Enrichment--
    • Ability to lead at the intersection of business and technology--with passion for--marketing technology and process--
    • Strong--cross functional--relationship development skills,--ability to manage highly competent people to high levels of performance, and skill in establishing effective program--management processes--
    • Proven success--leading a global team and--working across cultures--with distributed--cross-functional teams
    • Leading an organization through rapid growth as well as managing people, relationships, and expectations in a dynamic environment--
    • Comfort with accountability--and ability to navigate ambiguity and manage competing priorities

Keywords: ServiceNow, Santa Clara , Sr. Director, Marketing Operations, Advertising , Santa Clara, California

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