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Senior Staff Digital Marketing Solution Architect

Company: ServiceNow, Inc.
Location: Santa Clara
Posted on: May 13, 2022

Job Description:

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies -.Learn more on Life at Now blog ( and hear from our employees (\_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.**About Digital Technology**We're not yesterday's IT department, we're Digital Technology. The world around us keeps changing and so do we. We're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it.Ultimately, we strive to make the world work better for our employees and customers-when you work in ServiceNow Digital Technology, you work for them.**What you get to do in this role:**+ Individual contributor role, considered as a leadership role in enabling digital transformation+ Highly technical position responsible for dual roles as a solution architect and enterprise architect to manage, define vision, and define overall solution technical and data solutions+ Partner with Engineering Manager and Analyst Manager to deliver sound solutions from design to coding best practices+ Bridge and actively lead gaps between business requirements and implementation approach and solutions+ Define a modernized and scalable end to end architecture for Marketing IT that delivers business critical capabilities and experiences for the Marketing organization+ Guide, consult delivery teams by helping them apply future state architecture to their projects (inclusive of data migrations, systems migrations)+ Research and deliver assessments and proposals in technology buy versus build recommendations+ Ensure marketing technology landscape investments are current and competitive as we grow+ Lead and directly engage with stakeholders, other technology teams, and vendors in technology evaluations+ Create a vision and execute on architecture governance (including systems and data)+ Foster innovation and deliver the best experiences using AI, chatbots, RPA, and modern design approaches on designing and developing+ Partner with quality engineering, business systems analysts, product owners, and program management to execute on roadmaps+ Thrive in a complex digital environment with cutting edge technologies+ Be part of high performing scrum teams to manage design tasks through reviews and execution**In order to be successful in this role, we need someone who has:**+ BA in Computer Science, Software Engineering, Management Information Systems, Computer Engineering or related field+ 10+ years background in software solutioning+ Thought leadership and influencer, requires the ability to communicate and present at the leadership and executive level+ Combines solid technical skills with business solution pragmatism. Is pragmatic, practical, and solution oriented+ Deep problem solver with a record of overcoming technical limitations+ Breadth of knowledge in both technical and business acumen+ Track record of being successful in cross functional and matrixed organization+ Excels and is comfortable in a high-paced fast environment.+ Effective and concise oral and written communications skills.+ Able to prioritize and multi-task across several projects, demands and customer needs.+ Experience in general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigningServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page ( to learn more.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here ( to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site ( .**Work personas**Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.**Required in Office**A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.**Flexible**A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.**Remote**A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

Keywords: ServiceNow, Inc., Santa Clara , Senior Staff Digital Marketing Solution Architect, Advertising , Santa Clara, California

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