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Engineering and Quality Supervisor

Company: PEAK Technical Staffing USA
Location: Santa Clara
Posted on: March 12, 2023

Job Description:

PEAK is looking for an Engineering and Quality Supervisor for a growing company in Santa Clara, CA. The primary function of the Engineering and Quality Supervisor is to safely perform engineering evaluations and failure analysis on components. Work is to be performed in accordance with established QA procedures and standard testing and client specifications. Candidates will perform the role of advisor and consultant to element Clients in regards to metallurgical analysis, testing requests and other technical support. This position pays between $93K-$110K, based on experience and education.

This candidate will participate in departmental budgetary planning, and report financial activities to senior management, and oversight of test method and laboratory capability development aligned with departmental growth objectives. The candidate will provide periodically departmental assessments to senior management.

  • Meet with clients to determine their requirements; develop proposals for larger projects, including cost estimates, project plan, and terms and conditions
  • Responsible for personnel management of assigned staff including hiring, training, and assignments, performance evaluations, salary administration, discipline, and employee morale
  • Responsible for project management including staff assignments, equipment allocations, schedules, and costs
  • Responsible for the development and implementation of the annual budget of the department
  • Schedule tests, analyze test results, and prepare high-quality professional reports
  • Perform root cause failure analysis investigations, which includes the following laboratory activities:
  • Safely operate and maintain lab equipment in compliance with company requirements
  • Establish and maintain client contact for the purposes of market/account development, understanding customers' needs, building personal relationships, ensuring satisfaction, and maintaining a professional consulting image
  • Provide consultation to both internal and external clients regarding materials performance

    Data Analysis/Communication/Issue Resolution - Prevention

    • Responsible for New product technical information transfer to repair line:

    • New product spec. testing and repairing study
    • Test tooling survey, preparing and test script generation
    • Work with planning team for repair parts BOM and initial buffer ordering
    • Define process flow and generate working instruction for Client-assembly, assembly, trouble shooting, testing method.

      • System SECN / ECO / EA technical notice implement:

        • Implement in repair line
        • Review / Modify work instruction / testing method
        • Review all existing inventory, parts purge or rework

        • Depot line technical support:

          • Review and evaluate depot process to identify inefficiency with improvement plan and implementation.
          • Hard to repair verify/ help
          • Testing fixture/tooling review and fulfillment

          • Repair quality review

            • Depot repeat return system repair data verify
            • Defect parts verification
            • Review abnormal issues and identify root cause with corrective action.

            • Support / Implement Customer requirement

              • Join conference call with customer, follow up and close action items.
              • Consider and plan change for customer requirements.
              • Review with IT or management team for process change.

              • Understand hands on all customer requirements, Error Code, CID criteria, part number definition
              • Establish, implement, and maintain the quality management system.
              • Sustain, maintain and coordinate company ISO 9001 certification.
              • Analyze failures and implement corrective and preventive actions to respond to internal/external customer complaints.
              • Continuously improving QA processes and procedures.
              • Prepare QA weekly, monthly, quarterly reports.
              • Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen LEAN Manufacturing methods, etc.
              • Develop training to build quality awareness.
              • Conduct audits, including closing out audit findings, creating audits finding reports and determine proper corrective and preventive actions.
              • Responsible for planning, organizing and managing the overall activities of receiving/outgoing quality functions.

                Warehouse Efficiencies - Cost Reduction

                • Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which are causing product and delivery issues.
                • Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels.

                  Team Leadership

                  • Responsible for maintaining a positive work environment while supporting the company's culture.
                  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
                  • Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
                  • Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner.


                    • 5 years combined engineering and quality managerial or related experience is required.
                    • Bachelor's degree in computer science or engineering is required.
                    • Must be fluent in speaking/writing in English. Spanish speaking is a plus.

                      • Familiar with ISO 9000, internal / external auditor experience.
                      • Requires excellent Microsoft Office, Word, Excel, PowerPoint skills.
                      • Must have computer knowledge, functionality, technical interaction of sub-assemblies.
                      • Requires excellent communication skills and a professional attitude in dealing directly with customers.
                      • Must be flexible in working overtime depending on work requirements.
                      • Must be self-motivated, proactive and able to work independently and as a team.
                      • Requires strong problem solving skills with the ability to coach and mentor team members.
                      • Must have ability to generate management reports in Excel, ISO experience to create SOP, work instructions and procedures in Word and presentation materials in PowerPoint formats.
                      • Must be multi-tasking and able to work in a fast-paced environment.
                      • Requires abilities to set and shift priorities based on business requirements.

                        ENVIRONMENT CONDITIONS:
                        Must be able to tolerate moderate to high noise levels in testing environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 40 pounds.

Keywords: PEAK Technical Staffing USA, Santa Clara , Engineering and Quality Supervisor, Engineering , Santa Clara, California

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