Sr Network Engineer - Ops+ L3 Wireless support and troubleshooting

Company: Zensar Technologies
Location: Santa Clara
Posted on: March 8, 2025

Job Description:

Detailed Job Description - -

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Sant Clara, CA
Onsite role

L3 wireless engineer with Operation experience- Hand on
10+ Resource
Immediate Joiner
$80/hr C2C -

• Advanced professional role requiring extensive skill and proficiency - answers and responds to complex network
• related questions and inquiries via telephone and electronic messaging systems utilizing established procedures.
• Works independently with only administrative supervision on highly complex projects with extensive latitude for
• independent judgment.
• Expected to mentor others on staff and is a role model for rest of team.
• Effectively communicates with all levels of technical and non-technical personnel.
• Ability to provide communication on issues or complex information to a wide audience based on knowledge. Participates in strategic planning and direction.
• Develops, documents and implements standards, guidelines, direction and education on process/procedures for
• staff.
• Assigned to highly visible, sensitive and critical systems. Requires an extensive knowledge of TCP/IP
• networks including layer two and layer three switching, network based server load balancing, routing protocols,
• and LAN/WAN technologies.
• Typically requires seven to ten years of experience performing hands on network
• services infrastructure engineering, diagnosing and correcting network problems and network equipment
• installation and configuration -General Duties & Responsibilities
  • Performs device configurations, internal operating system upgrades and software upgrades and deploysnetwork devices including routers, switches, load balancers and firewalls.
    • Follows documented network services processes and procedures - identifies gaps in processes ordocumentation and suggests improvements.
      • Monitors, responds and provides resolution for all network problem and incident tickets.
      • Utilizing case management system (CMS), documents status updates and problem resolutions.
      • Performs customer service duties and responds to customer requests as defined by management.
      • Responds to customer requests as defined by management completing assignments in a timely mannerwith an acceptable level of quality.
        • Troubleshoots network problems and recommends corrective procedures; assists with troubleshootingcircuit equipment and all other network issues.
          • Prepares activity reports as requested by management.
          • Identifies opportunities to improve workflow and creates supporting documentation for review by peers andmanagement.
            • Maintains network services documentation related to work area.
            • Completes network change requests in accordance with service level agreements.
            • Maintains network lab and equipment inventory.
            • Other related duties assigned as needed. - -Educational RequirementsBachelor's degree in technical discipline or related field or the equivalent combination of education, training, orwork experience.General Knowledge, Skills & Abilities
              • Communicates ideas both verbally and in written form in a clear, concise and professional manner
              • Knowledge of network technologies, e.g., routers, switches, load balancers, firewalls, network and routingprotocols, DNS
                • Knowledge of L3 IT technologies, e.g., operating systems, network devices, software development andarchitecture
                  • Requires knowledge of Visio
                  • Ability to understand and apply technical concepts
                  • Team skills, including the ability to establish and maintain effective working relationships - -

Keywords: Zensar Technologies, Santa Clara , Sr Network Engineer - Ops+ L3 Wireless support and troubleshooting, Engineering , Santa Clara, California