Service DevOps Engineer - Onsite

Company: Viva USA Inc.
Location: Pleasanton
Posted on: May 14, 2025

Job Description:

Title: Service DevOps Engineer - Onsite

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Mandatory skills:


DevOps, Azure
software development, software releases, software testing,
project management, database management,
Medical Devices,
medical software applications,
Microsoft Azure Cloud, IT operation process, Architecture, Software Development, Product Performance, IT, Systems, Quality,
software deployments, application deployments, software deployment, software testing, software tools, software services,
production release, production tickets, production systems, product solution, production operation, production applications, production plan,
automation, cloud centric architectures, microservices, software programming, networking, cybersecurity, cloud computing, business environment,
analytical, problem solving, maintenance, collaboration, communications, diagnosis, multitask, organizational














Description:


The client is seeking a high caliber DevOps Engineer for our Remote Care Operations, Global Services team. Working under general supervision, performs a variety of development and production operation activities including, but not limited to, supporting and troubleshooting production applications, planning and coordinating software deployment and testing, and developing and maintaining software tools.

You'll Work On:
Work with developers to identify potential operational issues with software and workflows before production release.
Work with cross-functional teams and external vendors to bring software to market.
Coordinate software and application deployments and testing in various environments.
Investigate and resolve escalated customer problems via Tier-2 production tickets.
Evaluate existing processes for inefficiencies and improvements. Develop new processes to address the fast-evolving infrastructure. Pro-actively look for ways to enhance the functionality, reliability, and operation of production systems.
Apply DevOps thinking - i.e. bring development and IT operation processes, people and tools closer together to increase the speed, efficiency, and quality with which we deliver product solutions.
Contribute to the support and maintenance of Microsoft Azure Cloud applications.
Develop tools and automation to improve workflows and processes.
Support all Company initiatives, policies, operating procedures, and processes. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Required Qualifications:
Experience with supporting medical software applications built in Azure/DevOps environment.
Bachelor's Degree in Engineering (Computer or Software), Computer Science, Information Technology, or an equivalent combination of education and work experience in a related discipline.
Minimum 3 years of work experience in a similar position, supporting production releases.
Good understanding of software development, software releases, software testing, and database management.
Strong analytical, problem solving, and project management skills.

Preferred Qualifications:
Good understanding of modern, cloud centric architectures and microservices, software programming, networking concepts, cybersecurity, and cloud computing.
Experience working in a Medical Devices field or controlled and heavily regulated environment.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Multitasks, prioritizes, and meets deadlines in timely manner.
Strong organizational and follow-up skills, as well as attention to detail.

5 plus years of exp. required.
Med device experience required.
Looking for Azure exp. specifically but will review other types of cloud exp.
Position is intertwined with the Quality team and will be more focused on product launch, debugging, testing, and escalations rather than writing code.

Notes:
8am - 5pm











VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Dinesh Kumar Udaya Kumar, Phone No: (847) 461-3640, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com

Keywords: Viva USA Inc., Santa Clara , Service DevOps Engineer - Onsite, Engineering , Pleasanton, California