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Director, Leadership Development Programs

Company: ServiceNow
Location: Santa Clara
Posted on: February 20, 2021

Job Description:

ServiceNow is changing the way people work. We are re-imagining and digitalizing the employee experience, and democratizing development in a high performance and growth mindset culture. Are you looking to unleash your full creativity, innovate, and execute to make an impact every day? Do you cultivate your own growth and are seeking to learn the next and most innovative practices in the field of adult learning and leadership development? Then our Talent and Organization Development team at ServiceNow is the place for you! ServiceNow employees work globally in a fast pace and innovative environment. We are building a healthy, high performing company that scales. Our Talent and Organization Development team creates unique, human-centric experiences and programs that develop our employees from within. We equip leaders and employees with the latest research-based tools to help coach and bring out the highest potential in everyone. About the role: As the Director, Leadership Development Programs,--you will partner with the Head of executive and organization Development and other team members to design, deliver, and measure a portfolio of programs and experiences that prepare our leadership pipeline and build stronger leaders. We're looking for someone with passion for leadership development, strong adult-learning expertise, solid experience in coaching and facilitating highly engaging and experiential learning and being a trusted advisor to the business to accelerate our leadership and organizational effectiveness. What you will be doing:

  • Design and deliver impactful executive development programs and experiences that effectively translate developmental concepts and practices into direct and specific learning plans for leaders
  • Provide thought leadership on impactful, best-in-class methods to develop executives and emerging leaders
  • Partner with our HR Business Partner community and external partners to deliver global and impactful development programs for our leaders
  • Use data and analytics to measure the effectiveness of programs and drive continuous improvement of our leadership portfolio
  • Keep current on new learning approaches, technologies and tools through research and networking to ensure our solutions are innovative Required experience:
    • MA or MS degree in Adult Learning, Organizational Development, Behavior, or other Human Resources-, Business Management-, or Education-related field or MBA degree in Adult Learning, Organizational Development, Behavior, or other Human Resources, Business Management, or Education-related field
    • 8+ years of experience in leadership development, facilitation, coaching, design, program management, and evaluation
    • Experience in collaborating with or consulting to senior-level leaders
    • Completion of a Coaching Program accredited by the International Coaching Federation or equivalent
    • Certification in leadership diagnostics
    • Passion for developing executives and emerging leaders
    • Creative and innovative thinker, able to generate ideas and impactful outcomes
    • Results-oriented and self-directed in a fast-paced, high growth environment
    • Proven track record of managing, evolving, and scaling, multi-program portfolio
    • Strong knowledge of adult learning theory, best practices, and trends
    • Experience with vertical development/adult development
    • Well-developed project management and vendor management skills
    • Experience utilizing qualitative and quantitative data to improve programs
    • Implementing assessment and coaching programs preferred
    • Experience with learning tools and technologies preferred
    • Global experience preferred ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. You have been redirected to a ServiceNow job page

Keywords: ServiceNow, Santa Clara , Director, Leadership Development Programs, Executive , Santa Clara, California

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