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Operations Assistant Manager (Lead)

Company: LVMH Mo--t Hennessy - Louis Vuitton
Location: Santa Clara
Posted on: February 23, 2021

Job Description:

Job ID: 187622
Store Name/Number: CA-Santa Clara Square (1794)
Address: 3343 Coronado Place, Santa Clara, CA 95054, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time

Store Leadership
At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own.

Your role at Sephora:
As the Operations Assistant Manager, you are a key holder and member of the store leadership team. Reporting to the Operations Specialist, you help keep the store running smoothly and looking beautiful in partnership with the entire operations team. In addition, you will:

  • Maintain and execute cleaning programs, fixture/promotional marketing updates, and store inventory levels per company standards
  • Prepare and track outbound and inbound shipping
  • Manage RTV ("Return to Vendor") and obsolete product in accordance to company policy
  • Monitor stock room cleanliness, supply levels/budget, and general organization
  • Ensure the store is compliant with all environment, safety, and maintenance requirements/documents per company standards
  • Act as a role model by demonstrating excellent client service and maintaining objective and professional relationships with brand partners, key stakeholders, peers, direct reports, and supervisors
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative
    We think you'd be a great for this role if you have:
    • Minimum 2 years of retail operations experience
    • Flexible availability to work during "peak" retail hours such as nights, overnights, weekends, and holidays. In this ops role, you will be required to work overnight stock and recovery shifts as needed
    • Strong communication and listening skills
      You'll love working here because:
      • The people.You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with
      • The product. Employees enjoy a product discount and receive free product courtesy of our brand partners, often multiple times a month (Think your friends and family love you now? Just wait until you work at Sephora!)
      • The education. Sephora heavily invests in training for our store leaders - not just product knowledge but building a personalized career plan with you so you can achieve your professional goals
      • The perks. Sephora offers medical benefits, competitive 401k, gift matching, and a 'perks' program that includes various discounts at participating companies (hotels, rental cars, telecommunication, gyms, etc)
      • The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 prestige brands such as Louis Vuitton, Celine, Moet Chandon, Marc Jacobs, Dior, and many more
        Our legal team wants you to know what's required:
        • Ability to lift and carry up to 50 pounds and bend/stretch to stock shelves
        • Handle and apply cosmetics products to clients, including fragrance
        • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook

Keywords: LVMH Mo--t Hennessy - Louis Vuitton, Santa Clara , Operations Assistant Manager (Lead), Executive , Santa Clara, California

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