Director - ATG Quality Engineering

Company: ServiceNow
Location: Santa Clara
Posted on: February 25, 2021

Job Description:

Director - ATG Quality Engineering - 31401 Engineering, Infrastructure and Operations Santa Clara, California

• Lead end to end quality engineering competency for Service Now AI organization
• Exercise leadership for all quality activities within your team of Quality Engineers including Test Planning, Design, Execution, Review, Reporting and Monitoring across multiple different geographic sites
• Lead continuous improvement initiatives that focus on product quality
• Set and oversee strategic goals for your product domains/areas and execute against plans
• Create and track against quality metrics focusing on continuous improvement
• Drive software quality end to end while focusing on great customer experiences
• Build quality into the product leveraging performance and test automation tools such as Jmeter, Selenium Webdriver, Appium and Test Cafe
• Collaborate with best of breed testers, developers and designers on a web-based platform where you can leverage your customer focused testing and programming skills
• Participate in design, development, and delivery of all new web based UI components.
• Contribute in all phases of software development including requirements gathering / definition, product design, development, testing, delivery, and support, etc. with a lead from the front mentality
• Work with and drive teams across geographic sites and time-zones with some traveling as appropriate-- Qualifications for the role
  • Over 10 years professional experience in quality assurance or application development.
  • Demonstrated team and senior management leadership experience
  • BS/MS in Computer Science or equivalent experience
  • Hands-on experience in ML/AI field is highly preferred
  • Combination of dev/QE experience in AI technologies
  • Ability to understand/articulate nuances of AI testing
  • Ability to build and grow teams in distributed locations
  • SaaS/Enterprise software experience
  • Ability to lead the design and development of test automation
  • Experience with database technologies like MySQL and operating systems such as Linux ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance. You have been redirected to a ServiceNow job page

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