Employee Pandemic Response Manager

Company: SVB Financial Group
Location: Santa Clara
Posted on: November 16, 2021

Job Description:

BE PART OF A BANK LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. Job Description Partner with the Head of Employee Pandemic Response to plan, implement and measure solutions and programs to enable SVBers to be happy, effective and productive during the pandemic. This is both a strategic and hands-on role that is critical in executing our project initiatives and driving the employee experience. Essential Functions Strategic Program Planning and Management * Develop and/or assist with developing plans for delivery of initiatives * Plan activities, tasks and resources required to deliver outcomes * Engage cross-functional stakeholders and resources to deliver outcomes; drive execution of plans and negotiate timing and resources, as needed * Report progress against plans * Consider and develop change management plans for affected stakeholders * Proactively escalate and resolve potential issues by calling them to the attention of the department head and identifying potential solutions Analysis and Measurement * Digest, analyze and summarize information gathered from employees and external sources to identify themes for employee needs, legislative considerations and ideas for action. * Collect and package information for analysis and presentation, including assessment of input from individuals, focus groups and other internal and external sources. * Manage program achievement through tracking of accomplishments, open issues and progress. * Evaluate effectiveness of ongoing efforts specific to remote working conditions, family (child and elder) care, stress and mental health, vacation/time away from work and other programs. Business Support * Support Department head in preparation of executive committee, senior leader and all-employee presentations. * Plan, manage and facilitate meetings for groups and individuals, including objectives, agenda and scheduling, in order to gather information and/or develop solutions. Communication * Partner with Corporate Communications to develop regular and as-needed communications for our global executives, senior leaders, managers and employees, including creative development of new communication channels and content. * Monitor regular employee communication channels and ensure escalation of issues and timely response, when needed. Recommendations Skills * Bias for action, excellent attention to detail and relentless commitment to follow-through * Ability to multi-task and handle various projects simultaneously to drive timely results, prioritizing effectively and facilitating action across remote groups * Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications * Ability to think critically and quickly identify underlying problems needing to be solved, or recognize when and where additional data or context is required to reach a solution * Talent for influencing without authority to drive stakeholders, teams and resources toward delivering project goals and impactful results Requirements: * 5 or more years of experience organizing and delivering projects * Experience in PowerPoint, Excel and Word * Experience driving results in cross functional teams * Broad knowledge of HR functional areas * Preferred Education and Experience * Project management experience * HR Field Delivery, Change Management or other HR functional experience -- 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB). Equal Employment Opportunity Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices. Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Keywords: SVB Financial Group, Santa Clara , Employee Pandemic Response Manager, Executive , Santa Clara, California