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Veterans Preferred - Senior Product Manager - Strategy, Planning & Operations

Company: ServiceNow
Location: Santa Clara
Posted on: November 17, 2021

Job Description:

Military Veterans are Encouraged to Apply. Company Description

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.-

We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description


Come join the ITStrategy Realization officeand workto buildNextGenproducts to enable organizations execute at scale, enablechange,and realize strategic goalsof the organization. This team is responsible fordriving best-in-class program management thatenablesServiceNowbusiness functions with cutting edge technology.


This role will demandyou to think big, be bold and execute at pacetodesign, buildnext generationproduct features that can disrupt the wayorganizations plan and executeprograms, release products.The role willwork in a matrix structure reporting intotheStrategy, Product, Operational excellenceleadfor IT

What you get to do in this role:

  • End to end ownership of theServiceNowStrategy &Business management suite ofproductsfor:
    • Internal customersincludinguser research
      • Ideate,design, buildand delivery of product features
        • Build a shared vision withtheengineering teamby gaining consensuson strategic prioritiesleadingtofaster time to marketfor product features.
          • Clearly identifyuse cases by:
            • Performing user research&envisioningthecapabilities, features,convertingtoepics
              • Havedata drivenapproachtoprioritizingand executing experiments
                • Conduct quarterly interlocks with business leadership to review product goals and roadmaps
                  • Owna healthyproduct backlog and ensurereleasesare prioritized based on business value.
                    • Achieve a balance of quick winsvs strategic needs
                      • Define and track metrics to measure product performance.


                        In order to be successful in this role, we need someone who has:
                        • Musthave at least10+yearsof experienceinmanagingproduct lifecyclepreferablyonproject, product management software platforms
                          • 4ust have 4+years ofengineeringexperience
                            • Understand the architecture, design elements
                              • Be passionate about building products that enable enterprise architects, portfolio, program managers, business operations team to plan and execute better using cutting edge technology
                                • Must also have functional knowledge of ITStrategy,Operationsand Planning organizations
                                  • Experience building products that useConversational design, Analytics & ML / AItechnologies
                                    • Have a bias for action and can break down complex problems into steps that drive product development
                                      • Excellentcommunications toarticulate clear and concise specifications for new products and new features
                                        • Accountable forsuccessful adoption of product features
                                          • Technical aptitude to understandthe complexityand work with development teams forplanning and delivery of feature releases

                                            Additional Information

                                            ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

                                            If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

                                            For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

                                            Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

Keywords: ServiceNow, Santa Clara , Veterans Preferred - Senior Product Manager - Strategy, Planning & Operations, Executive , Santa Clara, California

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