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Manager, In-Kind Donations

Company: ServiceNow
Location: Santa Clara
Posted on: November 18, 2021

Job Description:

Company Description ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.-- We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Job Description Key Responsibilities: * Manage our overarching in kind donation program including the development of potential new products for non-profit organizations * Act as the Account Executive for each in kind donation and manage the end-to-end life cycle of the implementation and post go-live support for the organization * Articulate and communicate the capabilities of ServiceNow's software to potential donors * Manage requests, applications, and the review process for new donor requests * Partner cross functionally with key stakeholders to implement new products and determine the resources needed for each * Create and enable an operating model to govern the selection process for donation recipients and work across the organization to identify opportunities with legal, corporate strategy, etc * Identify strategic partnerships and the most viable products to support the needs of the donation recipients * Collaborate closely with the Senior Manager, Non-Profit partnerships to identify potential partnerships and innovative programs to accelerate our in-kind donations * Work with Corporate Strategy to understand and track the value and impact of our in-kind donations * Identify new areas of opportunities and innovative ways to manage our in-kind donation program * Build on our current strategy and continue to evolve our program to enhance our impact through in-kind donations * Act as the liaison between the non-profit partner and ServiceNow implementation teams * Work with potential donors to understand their technological needs and if ServiceNow is a good fit * Scale our in-kind program and utilize employee innovations to grow our program Qualifications Qualifications: * Bachelors?degree or equivalent experience in product management and/or product implementation * Minimum 5 years' applicable work experience in managing implementation of products * Knowledge of ServiceNow's products, required * Keen understanding of ServiceNow's product implementation process * Demonstrated personal passion for ESG, corporate responsibility, social impact, philanthropy, community advocacy, diversity and inclusion * A track record of successfully working with customers and implementing solutions * Technology industry experience, preferred. * Experience identifying, developing and managing partnerships with internal and external stakeholders * Professional presence as a role model of adaptability, tolerance and creative problem-solving * Strong project management skills and ability to manage multiple projects simultaneously Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Keywords: ServiceNow, Santa Clara , Manager, In-Kind Donations, Executive , Santa Clara, California

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