Senior Director of Product, Experimentation & Personalization

Company: Realtor.com
Location: Santa Clara
Posted on: May 8, 2022

Job Description:

An overview

Are you a well-rounded product leader, able to lead several key product areas? Can you inspire and motivate an organization to create a culture of rapid experimentation and consumer personalization? Personalization and Experimentation are critical pillars in transforming Realtor.com into a truly data driven organization. The mission is to change the game for Realtor.com by: 1) radically improving how we attract and engage with consumers as we expand across the real estate lifecycle, and 2) scaling experimentation to drive both personalization and the broader enterprise.

We need an experienced product leader to be part of our transformation. Success in this role includes working cross-functionally with Marketing and Market teams to reach their objectives, while partnering well with Engineering and Data Science counterparts. This role will lead and grow a core team within the Personalization and Experimentation Product COE.

Key Responsibilities Of The Role Include
Set the Personalization and Experimentation vision and define strategic imperatives that help bring Realtor.com's vision to life
Gain buy-in across the enterprise for your vision, including with ELT and leaders across key markets.
Develop multi-generational plan and delivery roadmap, with clear view of outcomes and business benefits
Partner with Engineering on the "what" and "how", working with that team to determine path towards delivery (build/buy/partner) and prioritize efforts
Lead the direction and usage of our A/B testing platform and consumer data supporting the martech stack
Drive capability and solution adoption to ensure anticipated outcomes are reached, including leading us towards a more self-service environment
Drive strategy regarding capabilities needed to personalize and tailor our consumer experience in collaboration with our data science teams, balancing the needs of our rent, buy, sell, and own marketplaces to best serve each consumer in a holistic way
Create a team culture that understands the balance of ownership and collaboration, resulting in best practices that can be shared with all

You are a leader comfortable working horizontally across the organization. You'll need a strong and diverse blend of aptitude and experiences to draw on, as the role demands a flexible player. That includes a business mindset, working with stakeholders as internal customers, organizational effectiveness know-how, and values-driven leadership.

Who you are
8+ years with a product lens across marketing technology, consumer acquisition and engagement, consumer experience and experimentation
Strong background in iterative product development, passion for how product, design, engineering, and analytics collaborate and succeed together
Compelling communicator - able to get people excited and motivated, effective at creating clarity, able to cut through noise and make action happen
Understanding of and hands-on experience leading the evaluation, implementation, integration and use of A/B/n, multivariate, and personalization experimentation tools including statistics, population management and best practices
Ability to articulate platform, technology, and data strategies and requirements to implement a scaled digital experimentation and personalization program
Extensive experience with stakeholder management and can work well in a matrixed organization, driving alignment by synthesizing information and presenting to engineers, designers, product, business partners and executives

Our values as a company

People are our foundation

We strive to deliver a culture built on integrity, trust and respect, where employees feel completely at home. We value open, transparent communication and diversity of every kind. We aspire to create a place the best talent can do the best work of their career.

Consumers are our north star

We give buyers, owners, sellers, and renters our "all". Our focus on consumers results in success for our agent, broker, lender and other customers. We fulfill our purpose by delivering a customized experience that is simple, frictionless and enjoyable - the kind people want to come back to time and time again.

Build, reconstruct, build better

We are data-driven decision-makers who deliver, fail fast, learn quickly, and iterate rapidly. We foster an environment where it's safe to try new things and question the status quo. Our appetite to deliver the best has no end.

We own it

We have a bias for action and reward performance. We don't always agree, but we always commit. We believe in teamwork and holding ourselves and one another accountable.

Some of the perks
Competitive salary
Unlimited vacation - plus we encourage you to actually take it, starting with at least 2 weeks but aiming higher
Strong parental leave policy

Keywords: Realtor.com, Santa Clara , Senior Director of Product, Experimentation & Personalization, Executive , Santa Clara, California