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Senior Product Manager (Employee Success)

Company: Palo Alto Networks
Location: Santa Clara
Posted on: May 13, 2022

Job Description:

Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren t easy goals to accomplish but we re not here for easy. We re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we re looking for innovators who are as committed to shaping the future of cybersecurity as we are.The Employee Success team builds and supports technology and business processes to create delightful experiences for all our employees. It s crucial that everything we offer and create are easy for people to use and wow our employees. We have a high-performance culture filled with people that refuse to take no for an answer. Our team prides itself in taking technical excellence to a whole new level and is intrinsically motivated to do some of our best work yet.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We re changing the nature of work from benefits to learning, location to leadership, we ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job DescriptionYour ImpactThis role is not a traditional product management role; we are seeking an individual that will be able to make trade-off decisions between possible and desirable, and you have the technical sense to know if it is feasible or not. As a People Team Product Manager, you are constantly partnering with People Team to identify technology offerings that IT can deliver to add value to People Team. Creating roadmaps, running executive steering committees, and delighting our business partners is something you are passionate about doing. It requires the ability to thrive in a highly technical and fast-paced environment. Working alongside our developers, business partners, other product managers, scrum masters and leveraging your keen analytical skills you will deliver results for the People Team. If you identify with any of these types of challenges, we d love to talk to you. Critical to this role is helping build out applications to support our FLEXWORK program. In this role, you will:

  • Build Relationships: Manage relationships from all levels across IT and HR
  • Program Management: Day to day management of complex delivery of multiple initiatives with various stakeholders
  • Make it easy: Simplify employee experience by identifying opportunities where IT can best service HR
  • Improve existing onboarding experience, driving to continually create the best possible Day 0+ experience
  • Be a Trusted Advisor to leaders, managers, and individual contributors to help them deliver their best work every single day
  • Be a curator of frictionless employee experience processes and drive empathy for employeesQualificationsYour Experience
    • Experience working with various HR-related technologies in the past; understanding of emerging technologies a huge plus
    • Demonstrated Product Management experience as well as ability to solve problems, no matter how challenging. Partner with technology teams, design and quickly implement solutions
    • Demonstrated ability to provide meaningful data to lead decision making to deliver strategic roadmaps
    • Excellent communication skills and ability to coach, influence, and partner with all levels of employees
    • ServiceNow, Jira, Artificial Intelligence, and Machine Learning experience a huge plus
    • Strong technical aptitude, analytical, and troubleshoot Education
      • Bachelor's degree from a four-year college or university; or equivalent training, education, and experience in information / cyber security, computer systems, IT, etc.The TeamThe Employee Success Team builds and supports technology to create delightful experiences for our employees. It s crucial that everything we offer and create are easy for people to use and understand. We have a high-performance culture filled with people that refuse to take no for an answer. Our team takes pride in taking technical excellence to a whole new level and are intrinsically motivated to do some of our best work yet.Additional InformationOur Commitment We re trailblazers that dream big, take risks, and challenge cybersecurity s status quo. It s simple: we can t accomplish our mission without diverse teams innovating, together.Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at ...@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.Covid-19 Vaccination Information for Palo Alto Networks Jobs
        • Vaccine requirements and disclosure obligations vary by country.
        • Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
          • The job requires accessing a company worksite
          • The job requires in-person customer contact and the customer has implemented such requirements
          • You choose to access a Palo Alto Networks worksite
          • If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

Keywords: Palo Alto Networks, Santa Clara , Senior Product Manager (Employee Success), Executive , Santa Clara, California

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