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Operations Manager-Rental Lighting

Company: Illumination Dynamics
Location: Santa Clara
Posted on: May 14, 2022

Job Description:

Rental Operations Manager - Automated Lighting
Illumination Dynamics , Inc. (ID), a supplier of Conventional, Automated and Theatrical Lighting equipment, Trucks and Generators to the Motion Picture, Television, Sports Broadcast, Entertainment and Corporate industries with offices in California and North Carolina is seeking a Rental Operations Manager

The Automated Lighting Rental Operations Managers is a full-time role, and we are looking for someone who excels at Team Building and Client Relationships. Comfortable in a fast-paced environment, capable of multi-tasking while still able to maintain accuracy and keep focused on accuracy and details. To flourish in this role, you must possess superior management organizational and communication skills.

We seek a highly motivated, customer-service driven individual with 5+ years of management experience in the entertainment equipment rental industry. We are looking for a seasoned manager who truly understands how to motivate and empower staff. Knowledge of our equipment necessary.

Fundamental areas of responsibilities for this full-time role include:
Supervision of Rental Agents, includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
Supervision of Warehouse Foreman includes work allocation, scheduling of assets, communication on upcoming work and priorities, providing mentorship and policy and procedure oversight. including responsibility for enforcement including OSHA safety regulations and guidelines.
Be aware of all jobs, present and upcoming insuring all necessary planning of assets, personnel and resources are managed accordingly.
Delegate work amongst rental agents to ensure that customer's needs are met, and workload is shared equally as needed.
Coordinate with rental agents & warehouse supervisor, all required deliveries/pick-ups to ensure that they are managed efficiently.
Assist in establishing and implementing Company Policies and Procedures
Hold employees under direct supervision accountable for their actions and performance
Conduct annual performance reviews
Works together with management to determine new inventory needs based on sub-rental history and industry trends.
To be considered you must possess the following Skills and Knowledge:

- Strong Leadership skills
- Possess excellent phone etiquette skills.
- Possess excellent interpersonal relationship skills.
- Ability to gather data, compile information and prepare for clients.
- Skill in organizing resources scheduling work assignments and establishing priorities.
Ability to work well under pressure.
- Ability to foster a cooperative work environment.
- Ability to develop and maintain record keeping systems and procedures.
Skill in the use of personal computers and company related software applications.
Maintain a valid driver's license.

ID is committed to providing high quality equipment and customer service, always operating with professionalism and integrity while meeting the exacting requirements of our customers in production. If you are an individual that would like to collaborate with a talented team of people, be able to bring creativity and expertise, with commitment to strengthen and grow the company, we are looking for you!
We consider our staff our most valuable asset and offer a comprehensive benefit package including, medical, dental and vision insurance, a 401k, vacation, sick and personal leave, etc.---Salary is dependent upon experience and skill set.

Keywords: Illumination Dynamics, Santa Clara , Operations Manager-Rental Lighting, Executive , Santa Clara, California

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