Senior Program Manager
Company: Realtor.com
Location: Santa Clara
Posted on: June 24, 2022
Job Description:
Our employees can choose what works for them: work in one of our
offices, be fully remote or the best of both worlds! We believe in
a flexible working environment to allow employees to perform at
their best ensuring a healthy work-life balance.
As the Senior Project Manager member of the Strategic Partnership's
Partner Success team for Move, Inc., you will work collaboratively
across functions in a highly matrixed environment to launch new
partnership opportunities, the supporting operations, while
increasing operational efficiencies; with the goal of driving
growth and engagement with Realtor.com's products and services.
This is a unique hybrid role that will work closely with and across
all levels of the organization including product, engineering,
marketing, analytics, legal, sales, operations, and implementation.
This position is both internal and B2B facing, requiring strong
cross-functional leadership and refined communication skills.
What You'll Do
- Drive new projects/programs for the Strategic Partnership's
team involving technical, consumer experience and business
integrations to fruition while ensuring alignment between
http://realtor.com 's external partners and internal teams.
- Refine existing processes and create new ones to reduce
integration lead times, increase quality across products, support
operations, and ensure effective communication.
- Manage the development and implementation of new processes and
tools to support the operational aspects of the partner success
team, including partner compliance, internal tool integrations, and
standard operating procedures.
What You'll Bring
Due to the hybrid nature of the role, the ideal candidate will have
strong business acumen, a product mindset, and technical
proficiency to discover and effectively break down complex business
requirements into actionable operational support, product, and
engineering technical requirements that can be executed upon. This
experience is essential to being successful in this role.
The Ideal Candidate
- Has technical understanding and experience working with web and
application technologies, APIs, databases, and analytics with the
ability to draft and communicate requirements to support
integrations across these technologies and domains.
- Is a proactive and effective communicator with the ability to
maintain focus on their objectives, manage expectations, and is
efficient with managing their time to deliver.
- Is experienced in drafting project management plans based on
waterfall and agile methodologies.
- Can identify what needs to be done, who they need to work with,
and how to drive the project to completion.
- Is comfortable presenting recommendations to functional peers
and senior leadership, with the ability to drive them to
completion.
- Has a strong background in complex project/program management,
can gather and communicate requirements, is extremely organized,
and has a track record of delivering complex projects and programs
across matrixed organizations.
- Is a proactive critical thinker willing to discover the "what"
and "why" behind processes to help better align new processes with
existing, and/or refine processes to create efficiencies.
- Has experience drafting standard operating procedures (SOPs) to
ensure continuity with systems created.
- Is highly collaborative with the ability to establish rapport
with colleagues, various teams, and companies you work with
quickly.
- Has the ability to understand and determine value when
prioritizing multiple initiatives with an understanding of urgent
vs important.
- Is willing to roll up their sleeves, take lead, learn, and do
what is necessary to deliver quality no matter the task that is
assigned big or small.
- Can work through ambiguity to determine and make
recommendations for solutions resulting in value and end goals
being met.
Desired Qualifications
- Required: Bachelor's degree
- Required: 12+ years combined working experience in a B2B
technical project or product role within a large matrixed
organization.
- 8+ years experience managing technical complex project
management functions and/or integrations across various domains in
technology in high-growth organizations.
- Experience working with APIs and various data delivery
technologies and platforms.
- Experience working with data and utilizing data-driven
decision-making.
- Experience working with sales, account management, product,
engineering, analytics, operations, and legal.
- Proven experience creating workflows and managing
function-specific technology solutions.
- Strong time management, prioritization, and organizational
skills, with attention to detail and the ability to meet tight
deadlines.
- Excellent oral, written, interpersonal communication skills and
a high bar for accuracy and detail
- Proficiency in Jira, Slack, Salesforce, Tableau, SimilarWeb,
G-suite (gmail, docs, sheets, slides, hangouts), and other project
management tools.
Bonus Qualifications And Skills
- *PMP or prominent Agile certification is strongly
preferred.
- Real estate experience associated with industries supporting
tech and/or lead generation.
- Understanding of general performance marketing, associated
nomenclature, integrations, and analytics (Omniture).
- Experience in SQL (basic).
Do the best work of your life at Realtor.com
Building your career? Build it better at Realtor.com -. Here,
you'll partner with a diverse team of experts as you use
leading-edge tech to help people meet a crucial goal: finding their
way home. And you'll find your way home too. People are our
foundation-the core that drives us passionately forward. At
Realtor.com, you'll bring your full self to work as you innovate
with speed, serve our consumers, and champion your teammates. In
return we'll provide you with a warm, welcoming, and inclusive
culture; intellectual challenges; and the development opportunities
you need to grow.
Keywords: Realtor.com, Santa Clara , Senior Program Manager, Executive , Santa Clara, California
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