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Client Solutions Manager

Company: JE Dunn
Location: Santa Clara
Posted on: November 19, 2022

Job Description:

Press Tab to Move to Skip to Content Link Best People + Right Culture . These are the driving forces behind JE Dunn's success. By hiring inspired people , giving them interesting and challenging work , enabling them with innovative tools , and letting them share in the company's rewards , we've found a sustainable way to grow in our industry for the last 90+ years. Our diverse teams around the country strive to enrich lives through inspired people and places every day, and we need inspired people like you to join us in our pursuit of building perfection. Role SummaryThe Client Solutions Manager will perform active client solutions and partner with marketing on proposals and community relations activities to implement the goals of client solutions. This position will be responsible for researching potential customers, coordinating records and reports, and executing client solutions action plans for specific targets. All activities will be performed in support of the strategy, vision and values of JE Dunn.

  • Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
  • Career Path: Senior Client Solutions ManagerKey Role Responsibilities - CoreCLIENT SOLUTIONS FAMILY - CORE
    • Performs active client solutions, marketing and public relations activities in support of client solutions goals.
    • Researches, qualifies and prioritizes potential customers.
    • Coordinates and oversees maintenance of records and reports concerning client contacts and scheduled client solutions activities.
    • Prepares, presents and executes client solutions action plans for specific targets. -
    • Helps develop new business, sales and client relations for defined markets.
    • Helps with the development of proposals, presentations and other client communications.
    • Provides planning help to prospective and current clients prior to contract execution.
    • Serves as a company representative on civic, business, charitable and professional organizations.Key Role Responsibilities - Additional CoreCLIENT SOLUTIONS MANAGERIn addition, this position will be responsible for the following:
      • Executes action plans for client solutions goals.
      • Participates on local boards and committees.
      • Builds and maintains an engaged professional network, externally and internally.
      • Partners with operations teams to plan, create presentations, and execute capture plans on pursuits or to business partners and community organizations.
      • Manages and performs client solutions, marketing and public relations activities in support of client solutions goals.
      • Leads and executes client solutions action plans for national, and or regional markets for building types and construction delivery means.
      • Manages the use of Marketing resources, including expenses, and employee time.
      • Creates relationships and partnerships with internal and external groups regarding existing and new services.
      • Researches competitors' value propositions by gathering, analyzing, and acting on market intelligence.
      • Provides on-the-job guidance and willingly shares subject matter expertise in order to support team member learning and development. -
      • Demonstrates willingness and ability to work collaboratively and cross-functionally to obtain information or solve problems in support of the team's goals.Knowledge, Skills & Abilities
        • Ability to perform work accurately and completely, and in a timely manner
        • Communication skills, verbal and written
        • Proficiency in MS Office - Intermediate
        • Proficiency in Cosential
        • Ability to follow up on inquiries in a timely manner
        • Knowledge and understanding of business objectives
        • Knowledge of organizational structure and available resources
        • Ability to quickly and effectively solve complex problems
        • Ability to deliver quality through attention to detail
        • Organizational skills
        • Ability to adapt to change
        • Always presents a positive disposition and maintains constructive interpersonal relationships when under stress
        • Ability to manage budgets, maximize profitability and generate future work through building relationships
        • Ability to build relationships and collaborate within a team, internally and externallyEducation
          • Bachelor's degree in engineering, architecture, construction science, marketing, management or related field (Required)
          • In lieu of the above requirements, equivalent relevant experience will be considered.Experience
            • 5+ years marketing or Business Development experience in the building industry or related experience (Preferred)
            • Valid and unrestricted drivers license required
            • Must be able to lift up to 10 pounds
            • May require periods of travel
            • Normal office environment
            • Frequent activity: Sitting, Viewing Computer Screen
            • Occasional activity: Standing, Walking, Bending, Climbing, Reaching above ShoulderJE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.Why People Work HereAt JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around themBuilding on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our effortsAbout JE Dunn
              Founded in 1924, JE Dunn Construction is a family and employee-owned general contractor with expertise in construction management services, design-build, and integrated project delivery. We deliver transformational solutions to our clients with certainty of results in our pursuit of building perfection.

              • 95+ Years of Construction Experience
              • 25 Office Locations
              • Annual revenues in excess of $4 billion
              • Consistently ranked Top 25 of the 400 largest general contractors nationwide by Engineering News-Record
              • Consistently ranked Top 15 for domestic building by Engineering News-Record
              • 2500+ Employee Owners work at JE DunnJE Dunn participates in the Electronic Employment Eligibility Verification Program.
                Nearest Major Market: San Jose
                Nearest Secondary Market: Palo Alto

Keywords: JE Dunn, Santa Clara , Client Solutions Manager, Executive , Santa Clara, California

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