Associate Director, Executive MBA Programs
Company: Santa Clara University
Location: Santa Clara
Posted on: September 18, 2023
Job Description:
Associate Director, Executive MBA Programs
Position Title:
Associate Director, Executive MBA Programs
Position Type:
Regular
Hiring Range:
$29.38-33.77 per hour; commensurate with experience
Pay Frequency:
Hourly
A. POSITION PURPOSE
The Associate Director of MBA Programs works as part of the
Graduate Business Programs Office team and has primary
responsibility for the Executive MBA Program and advise and support
of MBA Programs. This position is responsible for the
implementation of academic and co-curricular activities from the
time an applicant accepts an offer of admission through the
student's tenure at The Leavey School of Business. The Associate
Director will oversee academic advising, implement academic policy,
and represent Santa Clara University to the graduate business
student population as well as community organizations and vendors.
This position reports to the Sr. Director of MBA Programs.
B. ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative Policy and Procedure
- Serve as primary contact in the Graduate Business Programs
office for the Executive MBA Program.
- Work with and provide feedback to Senior Management and Faculty
Directors to develop and implement program initiatives and
enhancements.
Graduate Business Programs Support
- Maintain and update detailed procedures and timelines for the
operation of the EMBA Program.
- Update and implement effective and efficient procedures as they
relate to students' academic records.
- Identify areas in which Academic Support can improve its
services to students.
- Oversee timely processing of academic requests and quarterly
academic tasks (graduation petitions and posting of degrees, grade
updates, record updates).
- Work with faculty program directors, Senior Director and Senior
Assistant Dean to develop annual program schedules and make program
recommendations.
- Serve as primary liaison to the Office of the Registrar,
Bursar's Office, Financial Aid, IT, Event Planning/Commencement
Office, Graduate Records Offices and Leavey School of Business
departments for the EMBA Program.
- Participate in GBP, LSB & SCU events as program
representative.
- Provide budget and financial information for Executive MBA
program
- Recommend changes and improvements for the EMBA student portion
of the GBP website.
- Develop and implement strategies that celebrate student
academic success.
- Ensure that the Graduate Bulletin is updated.
Advising
- Support a comprehensive orientation program to create a smooth
and informative program start with the Sr. Director.
- Provide academic direction and guidance throughout the program
for - EMBA students.
- Manage the coordination of grades to assure timely response
from faculty and entry by Student Records. Monitor grades to
identify any problem areas and address academic standing
situations.
- Educate and guide new and current students on program
curriculum, academic and administrative policies and
procedures.
- Update and implement programs and processes related to academic
success and academic standing.
- In consultation with MBA students, plan and coordinate
opportunities and activities that are consistent with each program
and population.
- Ensure compliance with University policies - Campus Save Act,
Title IX, Health Insurance.
- Participate in the coordination of new Academic Support and
Records Initiatives.
Student Engagement
- Collaborate with Graduate Business Career Management to develop
and implement career related programming.
- Provide quarterly analysis of all Student Life activities and
projections for upcoming activities. d. Work with the Sr. Assistant
Dean and Sr. Director MBA to implement Student Life initiatives
consistent with LSB and the University's Strategic Plans.
- Work with LSB Alumni staff on developing alumni events for
Executive MBA Degree alumni.
- Collaborate with GBP Staff to implement an integrated Student
Life plan/model.
Records Management
- Maintain and update academic records (holds, waivers, transfer
credits).
- Complete data entry into PeopleSoft system.
- Oversee registration planning and execution for MBA and/or
EMBA.
- Collaborate with the Office of the Registrar to update EMBA
degree audit, as needed e. Track academic standing for all MBA
degree programs.
- Working with the Senior Director, implementing policy changes
and updates.
- Create and maintain an internal resource of GBP courses.
Executive MBA Programs Support
- Supervises EMBA weekend class sessions on Friday evenings and
Saturdays on average 3 weekends per month. (approx.)
- Provide support to students, faculty, and staff including
academic advising, administrative support to director, operations
and logistics and liaison on student life matters.
- Assists the Sr. Assistant Dean in Executive MBA
rankings.
- Manages entire course material process from start to finish
including building course materials list, purchases and
distributing ebooks, physical texts, case studies, HBSP,
simulations and/or other materials needed for students core courses
and electives.
- Orders meals and other items as needed for the EMBA
students.
- Works closely on logistical support for EMBA faculty and
classroom needs.
PROVIDES WORK DIRECTION TO
- Student Office Assistants
- Student leaders
RECEIVES WORK DIRECTION FROM
- Senior Director of MBA Programs
- Assistant Dean, Graduate Business Programs
C. GENERAL GUIDELINES
- Recommends initiatives and implements changes to improve
quality and services. 2. Identifies and determines cause of
problems; develops and presents recommendations for improvement of
established processes and practices.
- Maintains contact with customers and solicits feedback for
improved services.
- Maximizes productivity through use of appropriate tools;
planned training and performance initiatives.
- Researches and develops resources that create timely and
efficient workflow.
- Prepares progress reports; informs supervisor of project
status; and deviation from goals. Ensures completeness, accuracy
and timeliness of all operational functions.
- Prepares and submits reports as requested and
required.
- Develops and implements guidelines to support the functions of
the unit.
- Builds and maintains relationships across LSB departments and
units.
QUALIFICATIONS
- To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The items below are
representative of the knowledge, skills, abilities, education, and
experience required or preferred. This position requires the
ability to effectively establish and maintain cooperative working
relationships within a diverse multicultural environment.
Knowledge
- Understanding and support of the Jesuit tradition of education
and commitment to the fundamental values of service to others,
community and diversity.
- Understanding of graduate business education.
- Understanding of customer service.
Skills
- Competency working with students of different cultural, ethnic,
racial and socioeconomic backgrounds.
- Oral and written communication skills, including experience in
speaking to groups of various sizes and of varying
cultures.
- Strong Organizational skills including time management,
multitasking, and project completion.
- Excellent customer service skills, to be used with
executive-level students, faculty and staff.
- Demonstrated experience in managing and handling multiple
projects simultaneously.
Abilities
- Demonstrated ability to plan meetings and events.
- Demonstrated ability to understand the needs of executive-level
graduate students.
- Demonstrated ability to understand the needs of international
students.
- Demonstrated ability to facilitate meetings.
- Demonstrated ability to communicate with and engage
volunteers.
- Demonstrated ability to ability to use information systems or
databases to manage event registration, payments, and data about
students, faculty, staff and alumni.
- Demonstrated ability to complete projects from inception to
implementation.
- Demonstrated ability to cultivate collaborative interpersonal
relationships with internal and external constituencies.
- Demonstrated ability to work beyond conventional business hours
by having the flexibility to work in the evenings and on weekends
when necessary.
- This role requires supervision of weekend class sessions
approximately twice a month.
- Demonstrated ability to independently carry out tasks of
varying complexity.
Education and Experience
- Bachelor's Degree required, Master's Degree preferred
- 3 -5 years of related work experience in academic or business
setting
Physical Demands
- The physical demands described below are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. In accordance with the Americans
with Disabilities Act, as amended, the California Fair Employment &
Housing Act, and all other applicable laws, SCU provides reasonable
accommodations for qualified persons with disabilities. A qualified
individual is a person who meets skill, experience, education, or
other requirements of the position, and who can perform the
essential functions of the position with or without reasonable
accommodation.
- Considerable time is spent at a desk using a computer
terminal.
- May be required to travel to other buildings on the
campus.
- Is required to attend conference and training sessions within
Bay Area or in- or out-of-state locations.
- Is required to attend the Opening and Closing Residencies as
well as the Regional, National, and International Immersion trips
that are part of the Executive MBA program.
- May be required to occasionally travel to outside customers,
vendors or suppliers.
Work Environment
- The work environment characteristics described below are
representative of those an employee encounters while performing the
essential functions of this job.
- (Examples)
- Indoor office environment with windows
- Cubicle Office space with no ceiling
- Private conference rooms available for confidential meetings
with students, staff, and faculty for both scheduled appointments
and drop-in meetings
- To request a paper copy please call Campus Safety at (408)
554-4441. The report includes the type of crime, venue, and number
of occurrences.
COVID-19 Statement
The health and safety of the university community is a top
priority. All Santa Clara University students, and employees are
required to be vaccinated against COVID-19 or request a medical or
religious exemption. Please visit our COVID-19 webpage for
additional information.
EEO Statement
---
Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity/equal
access/affirmative action employer fully committed to achieving a
diverse workforce and complies with all Federal and California
State laws, regulations, and executive orders regarding
non-discrimination and affirmative action. Applications from
members of historically underrepresented groups are especially
encouraged. For a complete copy of Santa Clara University's equal
opportunity and nondiscrimination policies, see
https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment
practices or in its educational programs or activities on the basis
of sex/gender, and prohibits retaliation against any person
opposing discrimination or participating in any discrimination
investigation or complaint process internally or externally. The
Title IX Coordinator and Section 504 and ADA Coordinator is Aaron
Zisser, Director of Equal Opportunity and Title IX, 408-551-3043, ,
www.scu.edu/title-ix. Inquiries can also be made to the Assistant
Secretary of Education within the Office for Civil Rights
(OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus
crimes and other reportable incidents in accordance with the
federal Jeanne Clery Disclosure of Campus Security Policy and
Campus Crime Statistics Act. To view the Santa Clara University
report, please go to the Campus Safety Services website. To request
a paper copy please call Campus Safety at (408) 554-4441. The
report includes the type of crime, venue, and number of
occurrences.
Americans with Disabilities Act
Santa Clara University affirms its' commitment to employ qualified
individuals with disabilities within the workplace and to comply
with the Americans with Disability Act. All applicants desiring an
accommodation should contact the Department of Human Resources, and
408-554-5750 and request to speak to Indu Ahluwalia by phone at
408-554-5750 or by email at iahluwalia@scu.edu.
Worker Sub-Type: Regular
Location: Santa Clara, CA
Time Type: Full time
Locations: Lucas Hall
Supervisory Organization Business School Department (Alexis De
Leon)
COVID-19 Statement
The health and safety of the university community is a top
priority. All Santa Clara University students, and employees are
required to be vaccinated against COVID-19 or request a medical or
religious exemption. Please visit our COVID-19 webpage for
additional information.
EEO Statement
---Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity/equal
access/affirmative action employer fully committed to achieving a
diverse workforce and complies with all Federal and California
State laws, regulations, and executive orders regarding
non-discrimination and affirmative action. Applications from
members of historically underrepresented groups are especially
encouraged. For a complete copy of Santa Clara University's equal
opportunity and nondiscrimination policies, see
https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment
practices or in its educational programs or activities on the basis
of sex/gender, and prohibits retaliation against any person
opposing discrimination or participating in any discrimination
investigation or complaint process internally or externally. The
Title IX Coordinator and Section 504 and ADA Coordinator is Aaron
Zisser, Director of Equal Opportunity and Title IX, 408-551-3043,
azisser@scu.edu , www.scu.edu/title-ix. Inquiries can also be made
to the Assistant Secretary of Education within the Office for Civil
Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus
crimes and other reportable incidents in accordance with the
federal Jeanne Clery Disclosure of Campus Security Policy and
Campus Crime Statistics Act. To view the Santa Clara University
report, please go to the Campus Safety Services website. To request
a paper copy please call Campus Safety at (408) 554-4441. The
report includes the type of crime, venue, and number of
occurrences.
Americans with Disabilities Act
Santa Clara University affirms its commitment to employ qualified
individuals with disabilities within the workplace and to comply
with the Americans with Disability Act. All applicants desiring an
accommodation should contact the Department of Human Resources, and
408-554-5750 and request to speak to Indu Ahluwalia by phone at
408-554-5750 or by email at .
To view the full job posting and apply for this position, go to
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Keywords: Santa Clara University, Santa Clara , Associate Director, Executive MBA Programs, Executive , Santa Clara, California
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