Regional Director Operations
Company: Berman Skin Institute
Location: Santa Clara
Posted on: October 30, 2024
Job Description:
Who Are We?
At DermCare Management (Management Company for Berman Skin
Institute), we give our dermatologists the support to maintain a
strong patient allegiance by partnering with our management
expertise. Our philosophy is to make healthcare a team-oriented
environment by providing the tools needed to achieve practice
growth while improving the quality of care that has led to our
partner practice's success.
Summary
We are seeking an experienced Regional Director of Operations to
oversee and optimize business operations across multiple
dermatology clinics within an assigned region. This role focuses on
driving financial and operational goals, ensuring regulatory
compliance, and fostering a culture of continuous improvement. The
ideal candidate will be a strategic leader with experience in
healthcare operations, particularly within dermatology or aesthetic
medicine.
Job Responsibilities
- Operational Leadership: Lead and manage day-to-day operations
across assigned clinics to achieve business objectives, including
revenue targets, patient satisfaction, and operational
efficiency.
- Financial Management: Develop and manage budgets, analyze
financial performance, and implement strategies to maximize
profitability.
- Performance Optimization: Set performance objectives, evaluate
operational metrics, and guide clinic managers in optimizing
workflows, resource utilization, and patient experience.
- Talent Management: Recruit, train, and mentor area managers,
clinic managers, and support staff. Conduct regular performance
appraisals and support professional development.
- Quality and Compliance: Ensure that all clinics adhere to
company policies, industry regulations, and quality
standards.
- Marketing and Business Development: Collaborate with marketing
teams to implement local advertising campaigns and community
outreach initiatives to drive patient acquisition and
retention.
- Stakeholder Relations: Maintain strong relationships with
internal and external stakeholders, including providers, vendors,
and regulatory agencies.
- Problem Resolution: Address escalated issues related to patient
care, clinic operations, or legal concerns, ensuring swift and
effective resolution.
- Reporting: Prepare and present regular reports on operational
and financial performance to senior leadership.
- Travel: Travel regularly to clinics within the region to
support on-site management and initiatives.
Qualification/Requirements
- Bachelor's degree in Business Administration, Healthcare
Management, or a related field (MBA preferred).
- 5-10 years of relevant experience in multi-site healthcare
operations, preferably in dermatology or aesthetic
medicine.
- Strong financial acumen and experience in budget
management.
- Demonstrated leadership and decision-making skills in a
fast-paced, dynamic environment.
- Knowledge of healthcare regulations and industry standards for
dermatology practices.
- Excellent interpersonal and communication skills.
- Proficiency in using practice management software and Microsoft
Office Suite.
- Willingness to travel as needed within the region.
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Keywords: Berman Skin Institute, Santa Clara , Regional Director Operations, Executive , Santa Clara, California
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