Shop Manager

Company: Malin & Goetz Inc
Location: San Francisco
Posted on: May 14, 2025

Job Description:

Company Description: (MALIN+GOETZ) is a fast-growing, founder-based gender-neutral beauty and lifestyle business based in New York City. We operate 20+ flagship apothecaries in NYC, LA, London, and Hong Kong; along with an expanding online presence at www.malinandgoetz.com. The brand is listed internationally with 600+ high-end accounts across five continents, including Space NK, Selfridges, Liberty, Nordstrom, Lane Crawford, and Sephora; and partners that include 5* hotels, spas, and concept gyms. Our company champions three values: humanity, empathy + fight, which are embedded into everything we do. We foster employees to embody these values in all aspects of their work.Position Summary: The Shop Manager oversees daily store operations, focusing on sales goals. Responsibilities include supporting sales, managing inventory, budgeting, conducting stock counts, executing store marketing, building client relationships, and leading a team of retail specialists. The manager has entrepreneurial ownership of their store and makes decisions to steer it towards success.Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sales + Customer Service

• Motivate and support sales staff to meet sales goals.
• Reinforce store protocol with emphasis on customer service.
• Report on in-store trends, business opportunities, customer profiles, and training needs; develop strategies to grow the business.People
  • Network to build a pool of potential future candidates.
  • Fill open positions promptly.
  • Maintain low turnover by fostering a culture aligned with company values.Marketing
    • Build relationships within the neighborhood for cross-promotional and marketing opportunities.
    • Implement merchandising directives, visual displays, and in-store activations for promotional events or holidays.Inventory
      • Ensure merchandise availability to support sales goals.
      • Maintain accurate inventory records and controls.
      • Perform inventory counts and coordinate stock orders responsibly and timely, including third-party items and brands.Operations
        • Set weekly schedules for store specialists.
        • Ensure the store is clean, organized, and ready for business at opening time.
        • Provide a safe environment for employees and customers.
        • Manage cash register operations, deposits, and transportation of cash securely.
        • Communicate issues promptly with the Market Manager.Benefits: The estimated salary range is $26.45-$31.25 per hour. Full-time employees are eligible for medical, dental, vision insurance, employer-paid life insurance, 401(k), pre-tax commuter benefits, quarterly gratis, employee discounts, disability leave, and more.Competencies
          • Achievement Focus: Demonstrates persistence, goal setting, and risk-taking.
          • Communication: Exhibits good listening, speaking, and writing skills.
          • Customer Focus: Develops approaches to meet customer needs, monitors satisfaction.
          • Managing People: Develops team skills, provides feedback, and encourages growth.
          • Planning and Organization: Prioritizes, sets goals, and works efficiently.
          • Problem Solving: Develops solutions, analyzes information, and resolves issues early.QualificationsTo perform this role, the individual must:
            • Have strong experience with Point-of-Sale systems.
            • Minimum 4 years management experience in retail, preferably in beauty.
            • Bachelor's degree preferred but not required.
            • Be flexible to work evenings, weekends, and holidays.
            • Meet physical demands such as constant movement, standing, and reaching.Additional SkillsAbility to interpret documents, write reports, speak effectively, perform basic math, solve practical problems, and use MS Office.Supervisory ResponsibilitiesManage staff, including hiring, training, scheduling, performance reviews, and discipline, in accordance with company policies and laws.Work Environment & Physical DemandsModerate noise level, predominantly sitting and standing, with visual requirements for close vision. Accommodations available for disabilities. The job involves physical activity such as moving, talking, hearing, reaching, and occasionally stooping or climbing.The above description is not exhaustive; other duties may be assigned as needed. MALIN+GOETZ is an Equal Opportunity Employer and does not discriminate based on protected statuses.
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Keywords: Malin & Goetz Inc, Santa Clara , Shop Manager, Executive , San Francisco, California