Dental Patient Care Coordinator
Company: Western Dental & Orthodontics
Location: Santa Clara
Posted on: February 20, 2021
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Job Description:
PATIENT CARE COORDINATOR - HIRING NOW!! Our company is looking
for a bright, motivated and talented Patient Care Coordinator. The
Patient Care Coordinator is the primary point of contact and
communication for patients in our offices. The Coordinator will
greet patients, introduce them to the office, coordinate treatment
services, and nurture the patient relationship. The Patient Care
Coordinator must be a strong communicator with a passion for
providing excellent customer service and strong aptitude for sales.
The Patient Care Coordinators objective is to make patients feel
welcome and comfortable and to provide the Ultimate Patient
Experience to every patient that visits our offices. Job
Responsibilities/Duties: Set and achieve personal sales goals while
supporting the goals of the team Greet patients in a timely,
professional and engaging manner Introduce new patients to the
office and staff Provide patient consultations and communicate
information about recommended treatments Discuss cost of service,
insurance coverage, and payment options with patients Build lasting
relationships with patients by contacting them to follow up on
visits to suggest new or alternative treatments Nurture the patient
relationship to encourage patient retention Work as team player to
ensure each customer receives the best service possible Supports
strategic local marketing initiatives that help drive brand
awareness and new patient growth Western Dental & Orthodontics
offers a competitive benefit package designed to enhance the lives
of our Team Members. Team Members are eligible for benefits based
on their full-time status. Paid Time Off (PTO) Medical Dental
Vision Continuing education and advancement opportunities 401 (k)
plan With solid administrative and technology support and backed by
outstanding management systems, our dental practices will provide
excellent patient care and where our Team Members are appreciated
and respected as professional colleagues. Requirements 2 years of
sales, customer service or related work experience Bilingual
Spanish-English skills preferred Ability to positively and
proactively handle patient concerns and prioritize multiple tasks
in a fast-paced environment Ability to quickly learn new procedures
and processes Excellent communication and interpersonal skills High
level of ownership, accountability and initiative Friendly,
outgoing and motivated personality Internal Job Code: 21-0431
Employment Type: Full Time Bonus/Commission: No
Keywords: Western Dental & Orthodontics, Santa Clara , Dental Patient Care Coordinator, Healthcare , Santa Clara, California
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