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Catering Sales Manager

Company: Hilton Santa Clara
Location: Santa Clara
Posted on: May 11, 2022

Job Description:

Job Duties:

-Meet or exceed pre-determined booking goals for covers and revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals
-Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client
-Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources
-Solicit new and repeat banquet and meeting business
-Maintain client base of key accounts and conventions
-Determine the guest's needs, space availability, meeting details and food and beverage requirements
-Make outside sales calls to obtain business; also utilize site inspections and on-site luncheons to book business
-Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position
-Evaluate a potential piece of business for profitability and overall benefit to the Hotel
-Complete coordination of the Catering Sales group functions; accurate and timely preparation of detailed Banquet Event Orders and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services
-Review function contracts prior to distribution to client and hotel staff
-Follow up on bookings and solicit repeat business
-Represent hotel in community affairs and industry related events
-Provide guest sleeping room accommodation information as needed for groups with less than 10 sleeping rooms per night
-Check function prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event
-Attend all required meetings
-This position will be required to perform Manager on Duty responsibilities.

Keywords: Hilton Santa Clara, Santa Clara , Catering Sales Manager, Hospitality & Tourism , Santa Clara, California

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