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Entry Level Customer Service Associate

Company: Aston Carter
Location: Santa Clara
Posted on: March 12, 2023

Job Description:

Are you looking for a long term career opportunity to hone & develop your customer service and skills Then this job might be the right company for you! We are actively partnering with a company based out of Santa Clara, CA who is looking for long term Customer Service representatives! These positions are currently available in person. If you are interested in hearing more about this job, or other job opportunities available in the Bay Area market, please feel free to contact me directly at or call me at . Working with Aston Carter - you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Bay Area professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction! Retail AssociateStart Date: ASAP (Pending clearance of compliance processes)Pay Range: $19/hr Contract Length: 6 months Contract-to-HireWorksite Location: Westfield Valley Fair Mall, Santa Clara, California 95050Schedule: 40 hours per week (8 hours, 5 days) within the below range --- Training schedule: 9:30am-6pm. --- Regular schedule shifts available: 9:30am-6pm or 1pm-9:30pm o Saturday late shifts would be 12pm-8:30pm due to the mall closing early Job Description: --- To serve as a brand ambassador for CASETiFY to provide an excellent customer experience by engaging everyone they assist using interpersonal skills --- Confidently provide the customer with product knowledge to enhance customer engagement and maximize sales --- Outfit the customer by suggesting key looks and incorporating latest trends and current promotions --- Responsible for engaging and connecting with customers to share top-quality products and speaking authentically about CASETiFY brand --- Assist in customers' needs to provide customized products, effective purchase experience, return solutions, and support --- Answer customer questions about products, availability and product functionality and features --- Clear communication with other staff members, manager, support staff, and peers as needed --- Maintain a consistent record of attendance and punctuality --- Use in-store technology and software as needed to support store operations in order to provide a positive customer experience --- Perform work in accordance with applicable policies, procedures, and laws or regulations Company Info: CASETiFY is a Hong Kong-based company that designs and produces phone cases and electronic accessories. The company has collaborated with Pharrell, Sarah Jessica Parker, Saint Laurent, and many more. They have also partnered with key retail partners including Nordstrom Anthropologie, Amazon, AT&T, Lane Crawford, and more. CASETiFY is opening it's very first flagship store in the U.S. at Valley Fair! Highlights: Flexible Schedule! Candidates can select their 1st and 2nd choices for the two days off they would like for their schedule If you or someone you know have any questions about the job posting, feel free to email About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Santa Clara , Entry Level Customer Service Associate, Hospitality & Tourism , Santa Clara, California

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