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Technical Writer

Company: CloudLogic
Location: Santa Clara
Posted on: March 28, 2020

Job Description:

Successful technical writers will be bull Able to quickly learn new technologies bull Proficient in working within structured authoring (DITA) environments bull Familiar with Agile Scrum methodologies bull Passionate about getting things done while meeting quality standards and deadlines bull Flexible when working collaboratively with others bull Able to participate in peer editing with other members of the team as needed bull Able to explain difficult concepts concisely for multiple audiences, including report designers, business analysts, software developers, and system administrators bull Able to meet writing goals in team environments bull Open to accepting and incorporating feedback from peers, SMEs, and leadership. Primary Responsibilities bull Writing and editing technical communications materials and deployment of business analysis software applications and solutions, IT systems, and technical services bull Reliably meet deadlines related to scheduled content updates, content changes for immediate release to customers and prospects, and software release dates bull Simultaneously handle multiple tasks and projects bull Conduct interviews and attend meetings with SMEs, engineers, and other stakeholders to gather technical specs and use cases for writing projects bull Work with developers and QA to ensure that documents are accurate bull Participate with Scrum teams to deliver completed and approved content at end of each sprint bull Participate in product development team meetings bull Actively work to enhance documentation based on customer and employee feedback bull Work with task-oriented, topic-based content in a CMS and WIKI publishing environment bull Create and update screenshots and graphics bull Use JIRA to track work progress Required Skills and Qualifications bull Four year college degree in English, Journalism, Technical Communication, Computer Science, or related discipline bull Experience writing, editing, and publishing documentation for technical audiences using desktop publishing tools, DITA, and content management systems. bull Reliable, self-motivated, and focused individual who is able to collaborate well with others in a fast-paced environment bull 2+ years experience writing for software product lines bull Excellent written and verbal communication skills Please email to hrcloudlogic.systems for more details

Keywords: CloudLogic, Santa Clara , Technical Writer, IT / Software / Systems , Santa Clara, California

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