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Application Engineer SLIMS Software

Company: Agilent Technologies
Location: Santa Clara
Posted on: November 23, 2020

Job Description:

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at

Delivers technical expertise for solution implementation to customer based on Agilent products and services. Is focused during various phases of the sales process including customer requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning, and implementation/execution, generally allocated by project and engineering services. Understands customer's problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Agilent products and services (at the system/solutions level) into customer's environment.

Prepares detailed product specifications for the development and implementation of customer products, applications and/or solutions. Ensures the product functions per specifications. Also ensures our system solution platform is functioning properly at the customer site. May be product or technology focused. May deliver customer training classes and consulting related to our application, as well as assist in pre-sales, as part of their tasks.

As a SLIMS Application Engineer, you will

* analyze customer's needs, and translate this into SLIMS workflows
* configure the SLIMS platform to match the lab's requirements
* create plugins for connecting instruments or displaying custom forms or portals
* script a lab's in-silico tools into our integration framework
* Works on system/application engineering assignments with clearly defined objectives
* Solves problems of limited scope and complexity

Meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer requested screening is a requirement of this position.

* Bachelors or Masters Degree or University Degree or equivalent.
* 2+ years of experience needed for this role.
* You are customer focused
* You work independently, with sense of initiative and a hands-on approach
* You have a degree in life sciences or equivalent experience
* You have a strong affinity for software
* Laboratory experience whether it be in Analytical, Pharma, Biopharma, Genomics, NGS, etc is a plus
* Excellent communication skills, both verbal and written
* Strive to provide excellent customer support
* Able to travel up to 50% of your time
* Excellent problem solving, analytical skills and technical troubleshooting skills
* Knowledge of programming languages such as Java or Python with demonstrable coding skills

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Agilent Technologies, Santa Clara , Application Engineer SLIMS Software, IT / Software / Systems , Santa Clara, California

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