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Senior Software Engineer (Full stack Reliability, Customer Engineering)

Company: Palo Alto Networks, Inc.
Location: Santa Clara
Posted on: February 17, 2021

Job Description:

Senior Software Engineer (Full stack Reliability, Customer Engineering) At Palo Alto Networks--everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are.-- The public cloud market has been growing at a rapid rate for the last few years and as more enterprises use public cloud, there is a critical need for creative engineers to help develop software to prevent cyberthreats within the cloud environment. In this role, you will develop security disciplines to solve real-world problems and critical cybersecurity challenges. You love to code and build exceptional products, and you bring new ideas in all facets of software development. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud ecosystems and integrations. You love solving challenges for our customers in complex environments, and you aren't deterred by the fact that much of this technology just has not been done before. In fact, you like the prospect of the challenge. Your Impact Identify problems that impact our customers and help apply a fix and provide insights into root causes. Interact directly with functional engineering to resolve escalated issues. Work together to provide solutions to the customer which may include hot fixes and new release support. Provide customer feedback to the product group, regarding common problems. Work together to provide improvements to the product which may include changes to the design of the product, better documentation and more training. Develop a strong understanding and be able to explain advanced Cloud Computing and Cloud Security concepts to others Teammate who brings a can-do attitude to a dynamic working environment Develop proactive initiatives to reduce number of tickets and escalations via supportability/serviceability reviews, front and backend automation Understand challenges related to scalability, reliability, performance and efficiency of systems Identifies repeated toil and finds opportunities for automation and risk reduction Proactively identifies failures before it becomes an outage using chaos engineering techniques such as edge cases, failure modes, and DR Your Experience 6+ years of solid experience building SaaS applications in Java/J2EE Experience designing/building scalable REST APIs and web services Experience with cloud infrastructure & services (AWS / Google Cloud / Azure ) Experience with open-source frameworks/servers (Spring, Hibernate, Apache Tomcat) Hands-on experience with relational SQL, preferably Postgres (including window functions, recursion, etc.) and no-SQL technologies Experience with messaging middleware (Kafka, AWS SQS, AWS Kinesis, etc.) Experience with implementing application level monitoring on full stack Experience with Agile development and Scrum/Kanban Experience with CI/CD and Jenkins/GitLab based deployment pipelines Experience with large scale application troubleshooting and performance tuning Knowledge and experience with continuous integration, continuous deployment, and test driven development Experience with Docker and Kubernetes is a plus A focus on quality, with experience writing unit tests and collaborating with quality engineering to develop test plans Verbal and written communication skills to work with multi-functional groups The Team As part of the Public Cloud Security team, you will be responsible for building products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. We help the customers in their transitional journey to the cloud by ensuring they have the best in class protection. The cloud market has been growing at a rapid rate for the last few years. As more and more enterprises use public cloud, there is an insatiable demand for securing workloads in the public cloud. With our recent acquisition of Prisma Public Cloud, formerly RedLock--- and Evident.io making Palo Alto Networks the reigning market leader. Black History Month is a time to reflect back on what Black people endured in the past to get this far. Zeo believes it's the responsibility of his generation to pay it forward and that networks like Ujima play a critical role in this effort, through various forms of mentorship, community service, and more. With his MBA in entrepreneurship, Laramie came to Palo Alto Networks in 2016, fresh off a stint with a startup and with an entrepreneurial desire to move up and often. He stumbled into tech sales after coming out of the Navy, but he soon found he had an appetite for it. His time in the military had taught him the value of networking, and it was his connection with a West Point grad, a Palo Alto Networks employee, who forwarded Laramie's resume to the recruiting team, and the rest is history. Yvonne has contributed greatly to our community in the education sector, from years of mentoring youth in the area of workforce readiness to serving on a California state education task force. The task force contributed to the implementation of teaching methods known as service learning for community service credits at the high school level. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Keywords: Palo Alto Networks, Inc., Santa Clara , Senior Software Engineer (Full stack Reliability, Customer Engineering), IT / Software / Systems , Santa Clara, California

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