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IT Program Manager - Infrastructure / Networking

Company: Palo Alto Networks
Location: Santa Clara
Posted on: June 20, 2022

Job Description:

Company DescriptionOur MissionAt Palo Alto Networks - everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We're changing the nature of work from benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job DescriptionThis position is responsible for managing technical projects for enterprise, partner, and customer facing services. A successful candidate for this role will have strong Program management and organization skills to complement their technical skills. You will work with a team of senior level managers and highly technical engineers to lead complex IT projects, particularly in the Infrastructure Networking area. The role will engage with a wide range of Internal stakeholders, understand and document their needs and will play the role of IT Program Manager to projects, manage the sprints and overall release of business capabilities to production. Your Impact:

  • Excellent knowledge of Agile SCRUM process with at least 8 years of experience as a IT Program Manager and SCRUM master managing IT project implementations
  • Build relationships with various Product Managers to understand their Product Roadmaps. Plan and execute on dependent work from our team.
  • Ability to track developer progress, against user stories, develop burn down charts to assess sprint velocity and manage the overall release
  • Oversee multiple software development projects on a variety of platforms that will require collaboration with the software engineering teams and business stakeholders
  • Full project ownership, including the understanding of scope, planning resource needs with inputs from other stakeholders, and uncovering dependencies
  • Facilitate and manage technical projects, develop and track project milestones
  • Define and manage project schedules, dependencies, deliverables and responsibilities
  • Manage product and project quality by being a gatekeeper for prioritization and addressing root causes
  • Continuously identify and close process gaps to improve developer productivity
  • Estimate work efforts and manage competing priorities
  • Provides leadership to the cross-functional teams by helping define clear, realistic goals; clears barriers to team progress and manages the resolution/mitigation of project risks and issues.
  • Lead regular stakeholder reviews; communicate and present status and issues effectively to all levels of the organization, both verbally and in writing
  • Knowledge of some of the business processes for quoting, sales, fulfillment or support would be a plus.QualificationsYour Experience
    • 8+ years of Technical Project Management experience for complex IT projects
    • 3 + yrs of exp. in fundamentals of Infrastructure, particularly Networking
    • Owning and driving change management to build strong relationships and gain adoption
    • Experience overseeing and developing large matrix project management resources and teams
    • Proven expertise in Scrum, SDLC, change and project management methodologies, concepts, practices, procedures and standards
    • Technical Program Management experience in an Agile environment
    • Ability to take high level ambiguous information and turn it into solidified detailed plans that drive results.
    • Strong written and verbal communication, with ability to communicate to executives, managers and engineers
    • Understand the challenges of working in distributed environment with multiple teams working on different problems
    • Publish Metrics and reports to accurately track progress of projects
    • PMP and SCRUM certification is strongly preferred
    • Minimum 8 years of experience with the Bachelor's degree in CS or MIS.
    • Prefer to be located in SF Bay area.

Keywords: Palo Alto Networks, Santa Clara , IT Program Manager - Infrastructure / Networking, IT / Software / Systems , Santa Clara, California

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