Field Service Engineer - LC/GC
Company: Agilent
Location: Santa Clara
Posted on: June 25, 2022
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Job Description:
To protect the health and safety of our employees, contractors,
customers and communities, employees in the U.S. and Puerto Rico
are required to be fully vaccinated against COVID-19, unless an
approved exemption has been granted for a medical reason, sincerely
held religious belief, or an employee is otherwise exempt under
applicable law. Agilent inspires and supports discoveries that
advance the quality of life. We provide life science, diagnostic
and applied market laboratories worldwide with instruments,
services, consumables, applications and expertise. Agilent enables
customers to gain the answers and insights they seek so they can do
what they do best: improve the world around us. Information about
Agilent is available atwww.agilent.com. Every day, Agilent Field
Service Engineers help our customers to solve issues that enable
scientists to make discoveries that enhance the quality of life.
Through our work, we deliver insights and provide the support that
keeps labs running smoothly and more efficiently. Join our dynamic
organization to be a part of this rewarding work. As a Field
Service Engineer for Agilent, you will work at a variety of labs,
so having an appetite for continuously learning about new
instruments, software and consumables is key. Applying your
communication skills, creativity and can-do attitude are essential.
The ability to help with solving customer problems and a commitment
to deliver the highest levels of customer service is how you will
build customer success. Your Role: You will be responsible for
supporting our customers with on-site installation, implementation,
maintenance and repair of company and multi-vendor systems
solutions. Our varied product lines include hardware, software and
networking products as well as operating systems. Installs and
optimizes hardware/software/network products and configurations at
customer sites. Diagnoses and resolves product performance
problems. Performs maintenance and repairs Ensures customer
satisfaction by advising customers on preventive maintenance and
configurations, which may impact product performance. Proactively
responds to potential equipment issues to prevent unplanned
interruption of customers' business. Deliver fully integrated
solutions, which may include peripherals, communications, operating
systems and applications software. Train other field engineers and
customers in the solutions Job Requirement: Meet Agilent approved
customer/vendor credentialing requirements necessary to gain site
access unless prohibited by law. These requirements vary by
customer/vendor and may include, but are not limited to:
post-employment background checks, various forms of drug testing,
vaccinations, fingerprinting, proof of valid identification, and/or
adherence to customer-specific substance abuse programs. Your
consent to participate in customer requested screening is a
requirement of this
position.PDN-96631c26-8360-48f8-9d32-04be70d19c11
Keywords: Agilent, Santa Clara , Field Service Engineer - LC/GC, IT / Software / Systems , Santa Clara, California
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