Software Engineering Manager - Device Services Engineering
Company: Apple Inc.
Location: Santa Clara
Posted on: September 21, 2024
Job Description:
Software Engineering Manager - Device Services EngineeringApple
is seeking a quality focused Software Engineering Manager to lead
the Device Services Engineering team within Software Delivery. The
Device Services team hosts, manages and maintains a large scale of
live Apple devices to support E2E testing within Software
Engineering as well as other strategic partners within Apple as a
whole. The Device Services Engineering team is responsible for
large scale tooling, automation, web applications and data
analytics to support operational efficiencies and data driven
decision making within the group.DescriptionThe Device Services
Engineering team provides tools, data and automation solutions to
support our large fleet (15k+) of live devices used across the
HW/SW development lifecycles. The automation this team delivers and
supports along with the business insights this team will provide to
our peers, partners and management are vital in supporting
engineering efficiency and will be a key component of our growth
strategy. In this role some of your responsibilities will
include:
- Supervise and maintain thousands of iOS/macOS devices and
peripherals across multiple sites
- Supervise and mentor automation engineers; responsible for
their management, evaluation, and career development
- Establish sound processes and ensure all security,
availability, confidentiality, and privacy protocols are
followed
- Responsible for software configuration management where
required tooling is consistently and optimally deployed across the
fleet of machines
- Solving problems and resolving issues in live production
environments and implementing strategies to eliminate them
- Emphasize observability in our systems and the data we collect
in order to support data driven decision making as well as to
provide fundamental business insights to management
- Define technological and platform strategies to ensure
streamlined execution
- Build strong cross functional relationships with our peers,
partners and customers
- Be an advocate for automation trusting it plays a meaningful
role in software development and sustenanceMinimum
Qualifications
- BS degree in technical field, such as Computer Science or
Engineering or equivalent work experience
- Track record of building and managing high-performance software
engineering teams and mentoring their continued growth
- Establish processes to ensure all security, availability,
confidentiality, and privacy protocols are followed
- Excellent communication skills and ability to collaborate
effectively across multiple business, partners and customers
- Hands on experience in automation and monitoring solutions
- Strong background in data analytics and belief in data-driven
solutions
- Excellent problem solving, critical thinking, and interpersonal
skills - lead by example to empower and challenge the team to
deliver their best workPreferred Qualifications
- Experience working with RESTful services
- Core understanding of LAN network infrastructure
- Experience with common data center infrastructure (HVAC, power
distribution, copper and fiber cabling, rack types and capacities
etc---)
- Experience with macOS and iOS is a plus
- Understanding of standard networking protocols and components
such as: HTTP, DNS, TCP/IP, Subnetting
- Highly experienced with scripting; Bash and Python
preferred
- Knowledge of Puppet, Ansible or other configuration management
tools
- Familiarity with Git or other source control
systemsCompensation and BenefitsAt Apple, base pay is one part of
our total compensation package and is determined within a range.
This provides the opportunity to progress as you grow and develop
within a role. The base pay range for this role is between $190,700
and $329,600, and your base pay will depend on your skills,
qualifications, experience, and location.Apple employees also have
the opportunity to become an Apple shareholder through
participation in Apple's discretionary employee stock programs.
Apple employees are eligible for discretionary restricted stock
unit awards, and can purchase Apple stock at a discount if
voluntarily participating in Apple's Employee Stock Purchase Plan.
You'll also receive benefits including: Comprehensive medical and
dental coverage, retirement benefits, a range of discounted
products and free services, and for formal education related to
advancing your career at Apple, reimbursement for certain
educational expenses - including tuition. Additionally, this role
might be eligible for discretionary bonuses or commission payments
as well as relocation.Apple is an equal opportunity employer that
is committed to inclusion and diversity. We take affirmative action
to ensure equal opportunity for all applicants without regard to
race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, Veteran status, or other legally
protected characteristics.
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Keywords: Apple Inc., Santa Clara , Software Engineering Manager - Device Services Engineering, IT / Software / Systems , Santa Clara, California
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