Senior Director, Technical Product Management (Platform)
Location: Campbell
Posted on: June 23, 2025
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Job Description:
Upwork ($UPWK) is the world’s largest work marketplace,
connecting businesses with highly skilled professionals worldwide.
From entrepreneurs to Fortune 100 enterprises, companies trust
Upwork’s platform to access expert talent, leverage AI-powered work
solutions, and drive meaningful business outcomes. Upwork’s
AI-powered platform has facilitated over $20 billion in economic
opportunity for professionals worldwide. With professionals
spanning 10,000 skills, including AI and machine learning, software
development, sales and marketing, customer support, finance and
accounting, and more, Upwork empowers businesses of all sizes to
scale, innovate, and build agile teams. Join us in revolutionizing
data infrastructure and product strategy at Upwork and
significantly impacting our platform and users. As the Senior
Director of Technical Product Management (Platform), you’ll set the
strategic vision and lead execution for Upwork’s open data
ecosystem. You’ll drive critical infrastructure investments that
empower hundreds of internal data consumers and fuel AI/ML
innovation across the company. In this highly visible and
cross-functional role, you’ll collaborate with engineering,
analytics, and data science leaders to build scalable, trustworthy
systems that enable experimentation, decision-making, and business
growth. Responsibilities • Define and drive the strategic vision
for Upwork’s internal data platform, aligning with company-wide
priorities and influencing executive stakeholders. • Lead, mentor,
and scale a high-performing team of product managers, setting
direction across data infrastructure, governance, and internal
tooling. • Partner with engineering, analytics, and AI/ML leaders
to deliver reliable, secure, and scalable data systems — including
event streaming, data lake architecture, and observability tools. •
Champion a customer-first culture within the data platform team,
surfacing and solving challenges that impact data reliability and
access across business functions. • Establish and track clear
product goals and outcomes, aligning product investments with
organizational impact and long-term scalability. • Drive innovation
and continuous improvement by fostering a culture of
experimentation, psychological safety, and bold, future-focused
thinking. • Communicate vision and progress with clarity,
influencing cross-functional stakeholders and enabling efficient,
async collaboration at scale. What it takes to catch our eye • 10
years in product management with 4 years leading technical product
teams, ideally in data platform or infrastructure roles. • Deep
understanding of modern data technologies, including data lakes,
batch/real-time pipelines, event streaming, and observability
tooling. • Proven track record of building and scaling internal
platforms that serve cross-functional teams and drive measurable
business impact. • Experience partnering with AI/ML and data
science teams to support experimentation, model development, and
data reliability. • A strategic, outcome-oriented mindset with
strong leadership, communication, and stakeholder alignment
skills.
Keywords: , Santa Clara , Senior Director, Technical Product Management (Platform), IT / Software / Systems , Campbell, California
