Senior Director, Global Construction Operational Excellence
Company: NTT Data
Location: Santa Clara
Posted on: July 1, 2025
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Job Description:
Join a company that is pushing the boundaries of what is
possible. We are renowned for our technical excellence and leading
innovations, and for making a difference to our clients and
society. Our workplace embraces diversity and inclusion – it’s a
place where you can grow, belong and thrive. Your day at NTT DATA
This role leads and enhances governance frameworks, systems, and
business processes across our global infrastructure development
operations. This role will be instrumental in supporting our
capital programs for data centers and development projects. The
ideal candidate will possess a strong background in governance and
processes, coupled with a solid understanding of construction and
engineering capital programs. This role will start as an individual
contributor working across a matrix organization and may grow the
team as appropriate with direct reports. ESSENTIAL DUTIES &
RESPONSIBILITIES • Global Governance Vision & Strategy: Develop a
strategic global governance vision and strategy for capital progams
for data centers and infrastructure development projects. •
Governance Framework Development: Develop, establish and maintain a
robust governance framework for global infrastructure development
that aligns with organizational objectives and compliance
requirements, ensuring accountability and transparency in all
operations. • Process Optimization: Develop strategies to
streamline processes and enhance collaboration cross-regionally.
Lead efforts to design, implement, and continuously improve
end-to-end business processes related to capital programs, ensuring
efficiency, effectiveness, and scalability across centralized and
regional functions. • Alignment with Regional Functions: Work
closely with regional teams to ensure alignment with global
governance and processes, providing guidance and support to enhance
local operations. • Stakeholder Engagement: Collaborate with
cross-functional teams, controls, engineering, and construction, to
ensure comprehensive understanding and execution of capital
programs. • Risk Management: Identify potential risks associated
with governance and processes, develop mitigation strategies, and
ensure adherence to regulatory standards and best practices. •
Training and Development: Lead training initiatives to promote
understanding of governance processes and systems among
stakeholders, fostering a culture of continuous improvement.
Maintain resources for improved access to key information and
reference documentation. • Process Audit: Collaborate with internal
and partner organizations to assess risks associated with process
and procedures deficiencies and collaborate to resolve issues. •
Systems and Tooling: Partner with cross-functional teams to
identify opportunities to improve, enhance, or simplify processes
through the use of systems and tools. Support development including
chartering product requirements, establishing working groups, and
supporting business implementation needs. KNOWLEDGE, SKILLS &
ABILITIES • Proven track record of developing and implementing
governance frameworks and business processes in a global context. •
Familiarity with relevant regulations and standards in the
construction and engineering sectors. • Work flexibility required
as collaboration is needed across teams in North America, EMEA,
India, APAC, and Japan. • Strong analytical skills and ability to
interpret complex data and make strategic recommendations. •
Excellent communication and interpersonal skills, with the ability
to influence and engage stakeholders at all levels. • Ability to
work independently and collaboratively in a fast-paced, dynamic
environment. • Willingness to travel globally EDUCATION &
EXPERIENCE • Bachelors degree in Engineering, Business
Administration, or a related field; Master’s degree preferred. •
Minimum of 10 years of experience in governance, systems, and
business process management, with a strong emphasis on capital
programs in construction and engineering. PHYSICAL REQUIREMENTS •
Primarily sitting with some walking, standing, and bending. • Able
to hear and speak into a telephone. • Close visual work on a
computer terminal. • Able to lift and carry up to 20 lbs • Remain
stationary for long periods of time • Operate computer,
peripherals, and other office equipment WORK CONDITIONS & OTHER
REQUIREMENTS • Work within a global team across multiple global
time zones • Extensive daily usage of workstation or computer. •
This role is expected to be remote with an occasional need to be
on-site in a shared space, and with the possibility of
international travel. • Must satisfactorily pass company-required
background check process.
Keywords: NTT Data, Santa Clara , Senior Director, Global Construction Operational Excellence, IT / Software / Systems , Santa Clara, California
