Staff Software Engineer - AI Agent Infrastructure (Healthcare)

Company: Honey Health
Location: Santa Clara
Posted on: November 26, 2025

Job Description:

Job Description About Honey Health Honey Health is the all-in-one AI back office for primary and specialty care. Our AI agents autonomously handle core back-office jobs, such as aggregating patients data, processing orders and prescriptions, automating prior authorizations, triaging faxes and referrals, and managing RCM(revenue cycle management). Organizations using Honey frequently cut administrative costs in half while improving staff/patient satisfaction and increasing revenue. Built with enterprise-grade security and privacy, our platform delivers real operational transformation. About the Role Honey Health is seeking a Senior/Staff Software Engineer to build leading AI Agent systems that transform healthcare operations. In this role, you will design and implement the infrastructure for training and deploying highly useful AI Agents in healthcare. Our team’s mission is to create seamless, robust platforms for AI Agents - enabling them to operate at scale and perform complex tasks safely and autonomously. You’ll work closely with AI researchers, product teams and operation teams to translate cutting-edge technical research into impactful healthcare applications, automating back-office works and improving patient care. The ideal candidate is passionate about being the builder of AI Agents (especially in healthcare) and relentless in pursuing high-quality, safe, and beneficial AI systems. This is a full-time role based in the U.S., offering the opportunity to lead innovation at the intersection of AI and healthcare. Is This You? You're fired up about Agentic AI and ready to help shape the future of healthcare. You're joining at the perfect moment to build transformative AI agents, and you’re here to learn fast, contribute boldly, and grow into a leader in this space. You’re deeply driven to make a meaningful impact - shaping team culture at Honey, redefining value for healthcare providers and patients, and pushing the boundaries of innovation in one of the most impactful industries. You don’t just solve problems - you tackle the hardest ones with ambition and drive. You bring relentless energy, even in the face of complexity, always aiming for excellence when it matters most. You bring infectious energy and initiative - sparking bold ideas, asking the right questions, and inspiring the team to explore ambitious paths in a fast-moving, open and exploratory environment. If these describe you, we should definitely talk. In this role, you will: Architect and invent next-generation AI agent infrastructure to train and deploy healthcare AI agents, ensuring the platform is efficient, reliable, and scalable for large-scale workloads and healthcare production environments. Integrate the latest LLM advancements and in-house research into the agent platform, leveraging generative AI and reinforcement learning to continuously enhance agent capabilities. Prototype and integrate AI agents with real healthcare data and services to enable reliable, safe automation in complex workflows (e.g. automating administrative tasks), and design secure sandboxed execution environments to ensure robust operations. Collaborate with healthcare experts to turn novel AI research into practical features, and with pilot customers and clinicians to validate and refine the value in healthcare. Uphold high standards in code quality, testing, and reliability, continuously improve processes & monitoring to deliver an excellent experience for healthcare users. You might thrive in this role if you: 8 years of industry-related experience. Fueled by a vision to use AI as a force for innovation, care improvement, and system-wide change in healthcare. You’ve built cutting-edge AI and Agentic systems, ranging from tool-calling stacks to MCP-style frameworks, and bring hands-on experience with LangChain, context engineering, and RL-enhanced agents. Know how to build new things from 0-1 quickly, and then scale them 1,000,000x. Have a strong product mindset with a focus on quality and user impact, care about solutions being technically sound and improving end-user workflows, and have a knack for iterative improvement, testing, and delivering high-impact features. Committed to never settling - pushing limits through continuous improvement, precision, and a mindset to lead. Join us at Honey Health and apply your expertise and talent in AI agents to solve real-world healthcare challenges. You will be at the forefront of a new era where Agentic AI systems meaningfully improve healthcare - from reducing administrative burden to enabling better patient care - all while working with a team that values innovation, safety, and impact. We look forward to your curiosity, ownership, and drive in pushing the boundaries of what AI agents can do in healthcare. Apply now to shape the future of health with us.

Keywords: Honey Health, Santa Clara , Staff Software Engineer - AI Agent Infrastructure (Healthcare), IT / Software / Systems , Santa Clara, California