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The Home Depot Rental – Mobile Service Technician (South Bay Area)

Company: Home Depot
Location: Santa Clara
Posted on: March 28, 2020

Job Description:

MUST RESIDE WITHIN 20 MILES OF TARGET CITY Work Schedule: Sunday – Thursday *Must be 21 or older to drive in a CMV capacity* With convenience at our core,  The Home Depot Rental  allows you to save time and get the job done faster. In addition to a wide assortment of pro-grade tools, equipment, trucks, and trailers, we offer knowledgeable, resourceful, and dependable associates who are ready to provide solutions that will help finish the job or project at hand. The Home Depot Rental  operates in over 1100 locations of The Home Depot across the US and Canada, offering large towable equipment, tools, trucks and trailers.  Our general tool fleet includes over 250 unique items, all geared to both Pros and DIYers. Our large equipment fleet includes earthmoving, aerial, material handling, and landscape equipment available in store and for delivery to your jobsite. We also offer a large team of dedicated and highly trained sales associates, technicians and delivery drivers throughout the US and Canada. We live our Core Values : Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back Position: The Mobile Service Technician (MST) is responsible for creating and maintaining a thriving equipment rental business at the store by providing excellent customer service, having the right mix of equipment, and keeping the fleet rental ready at all times. This position is assisting area mechanics in construction/landscape equipment service. Experience and the ability to effectively apply that experience in a team or independent environment. Mechanical and electrical repair experience is considered a plus and in some cases may be a requirement. Strong verbal and written communication, and problem solving skills are required. Must employ safe work practices to limit risk exposure to the customer, the public and self. Responsibilities: · Performing daily inspections on the equipment for rental readiness, and neat in appearance · Performing needed repairs and preventive maintenance on equipment · Initiating service calls and/or ordering parts needed for equipment repairs · Assisting rental customers in determining the equipment needs and availability of equipment · Training customers in the safe and proper operation of the equipment process · Inspecting overall appearance of THD Rental Signage, inspecting equipment for proper security · Training store associates in the safe and proper operation of the equipment and operating procedures · In conjunction with THD Rental’s Lead Rental Technicians, review performance of equipment at the store and recommend needed equipment or transfers of under-utilized equipment · May visit other stores in the market to inspect THD Rental equipment and assist and train Home Depot associates · Maintaining professionalism in appearance, dress, and personal contact We offer a full array of benefits that include health, well-being, and financial. Please visit www.livetheorangelife.com for more details. MINIMUM QUALIFICATIONS Must be twenty-one years of age or older. Must be legally permitted to work in the United States. Requirements: · Ability to do mechanical repairs · Ability to lift up to 80 lbs. safely · Excellent communication skills - basic principles of customer service and selling · Basic knowledge of compact construction equipment, including trenching and earth-moving machines · Ability to work independently · Experience in equipment rental industry (counter sales, customer service, etc.) · Landscape/construction background a definite plus · Ability to work effectively with different personality types and all levels of employees · Administrative skills for documenting and reporting information on equipment (Excel, Microsoft Office email, etc.) · Strong computer skills · Valid driver’s license (ability to drive in a CMV capacity) Required Education · High School Diploma, GED, Technical or Trade School - or equivalent experience

Keywords: Home Depot, Santa Clara , The Home Depot Rental – Mobile Service Technician (South Bay Area), Other , Santa Clara, California

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