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Business Process Architect (IT)

Company: Palo Alto Networks
Location: Santa Clara
Posted on: February 17, 2021

Job Description:

Company DescriptionOur MissionAt Palo Alto Networks-- everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Job DescriptionYour CareerOur business is rapidly expanding, and we have an incredible opportunity to innovate and evolve our existing business processes through technology. The IT Business Process Architect will lead process innovation initiatives across multiple functions to optimize our overall operations. The ideal candidate will bring both an expertise in process design and a depth in business technology and systems.The Business Process Architect will operate in a highly cross-functional and matrixed team environment. Using expert communication and partnership skills, this role will consistently challenge the status quo and influence change. The BPA will immediately be a key contributor to the definition, development, and execution of a multi-year business process simplification program.Your Impact* Develop a business architecture strategy and methodology for capturing the key views of the enterprise* Define the set of strategic, core and support processes that transcend functional and organizational boundaries* Delivers measurable business process improvements, while re-engineering key processes and capabilities and maps to future-state vision* Collaborate with business leaders, IT product managers, and operations teams to identify and evaluate high impact process initiatives* Lead cross functional process improvement initiatives with disciplined, multi-tier process improvement methods* Create process and procedure documentation including value stream maps, workflow charts, and capabilities matrix documents* Develop performance metrics to establish process success and work cross-functionally to consistently and accurately measure success over time* Review post-implementation data to measure success; participates in defining standards for improving successQualificationsYour Experience* A broad, enterprise-wide view of the business and a solid understanding of business processes and capabilities, enabling technologies, and business outcomes* Expertise in areas such as Lead-to-Cash, Channel, Customer Success, Finance (RTR/PTP) * Deep experience with enterprise applications such as Salesforce and SAP* Strong understanding of business operations and IT functions in enterprise software / SaaS product companies* The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies* Experience modeling & visualizing business processes using a variety of tools and techniques to mature the business architecture posture* Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations* Successfully led complex enterprise design / process improvement efforts* Proven knowledge of design / improvement tools and techniques* Business thinking and highly strategic in order to define practical solutions and supporting business cases that align with the business objectives* Solid business process redesign experience required; experience from top consulting firm or Six Sigma certification preferredAdditional InformationThe TeamOur DevOps and Automation Solutions team works to develop Art of the Possible solutions to help product adoption. We believe that being able to demonstrate a concept helps our customers understand and adopt new technologies. We also look to automate the repeatable processes system engineers and customers need to perform frequently saving time and reducing errors. We work closely with many different organizations within Palo Alto Networks and bring new ideas and tools to existing problems. We need individuals who feel comfortable in ambiguity, excited by defining new concepts, and are excited to work within a highly collaborative team.Our CommitmentWe're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Keywords: Palo Alto Networks, Santa Clara , Business Process Architect (IT), Other , Santa Clara, California

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