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Neighborhood Service Manager - The Benton

Company: Prometheus Real Estate Group
Location: Santa Clara
Posted on: May 3, 2021

Job Description:


We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.


The Neighborhood Service Manager is responsible for all physical operations of the Neighborhood, particularly the preservation and maintenance of the property.

  • Leadership - In order to provide a quality living environment, it's essential to establish positive, productive relationships with the Neighborhood staff. You will hire, train, and mentor your staff, resolve problems, and look out for the best interest of the Neighborhood.
  • Neighborhood Management - As the Neighborhood Service Manager, you are responsible for the budget through cost-effective management of maintenance functions. You will be in charge of on-going safety training, capital projects, managing vendors and contractors, and maintaining inventory.
  • Upholding Standards - Your team and Neighborhood will look to you for answers and it's your job to know where to find them. You'll be a knowledge holder of company policies and an example of how to comply with rules and regulations for the safe and effective operation of the Neighborhood.

Here's more of the nitty-gritty:

  • Experience - You must have a minimum of five years experience and/or training in the apartment maintenance and a minimum of two years supervisory experience.
  • Customer Service - You are able to effectively present information and respond to questions from groups of managers, clients, Neighbors, and the general public.
  • Availability - This isn't just a 9 to 5 job for you. You're ready to help when needed, and you are on-call to help your team & Neighborhood.
  • Education - A High school diploma or general education degree (GED) is required. You must have a minimum of three certificates from related institutions reflecting completion of maintenance related courses, such as: BOMA, IREM and/or vocational programs.
  • Safety - You must have a working knowledge of federal, state and local governing laws, and the ability to read and interpret documents such as: safety rules, operating manuals and maintenance instructions.
  • Physical - This role requires standing, sitting, walking, repetitive motions, listening and hearing ability, and visual acuity. You must be able to lift up to 50 lbs. occasionally.


We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about, such as:

  • 100% Paid Benefits (you read that right, Prometheus pays 100% of healthcare, vision, and dental insurance premiums for all Prometheans and their families)
  • Paid volunteer time
  • Housing discounts
  • 401(K) matching
  • Tuition reimbursement
  • 12 paid holidays, including your birthday!

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

Keywords: Prometheus Real Estate Group, Santa Clara , Neighborhood Service Manager - The Benton, Other , Santa Clara, California

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