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Senior Program Manager, Event Center of Excellence

Company: Palo Alto Networks Inc.
Location: Santa Clara
Posted on: May 3, 2021

Job Description:

Job Description

Your Career

This role is in the Event and Executive Briefing Program Strategy & Operations team and will be responsible for generating, rolling out and maintaining all Event Center of Excellence resources to enable scalable and repeatable event production across Palo Alto Networks.

As part of the Center of Excellence program, this role will act as the Event Technologist as well as lead our Global Event Council program.

In this role, you will develop, lead and maintain the event Center of Excellence program and all associated deliverables. You have a strategic approach to managing programs for scalability and repeatability as well as developing processes.

This role is part project manager, part process excellence and part technologist and requires outstanding organizational and prioritization skills. Broad marketing and event management experience are expected, but this position requires specific skills, including project management, process and documentation development, and proven success with cross-functional work experience leading teams toward a project goal.

You are an experienced event/marketing professional with a proven track record of defining and delivering impactful tools, processes, resource kits, etc. The ideal candidate has an event marketing background, is a highly motivated, extremely organized individual with experience managing complex projects with multiple stakeholders across the globe. You will utilize your attention to detail, your experience in program and project management, and your excellent written communication skills to ensure high quality results.

Your Impact

  • Engage key stakeholders across the organization and the globe to curate best practices, understand needs/gaps, introduce processes/tools and gain alignment

  • Identify event 'self-production' needs and manage development process for all processes, kits, tools, resources and best practices. Internally identify the right partners to provide input and collaborate with on development.

  • Own the Global Event Council program, including developing engaging topics and a content calendar for monthly meetings, ensuring ongoing two-way communication and engagement, and cultivating an active community.

  • Schedule and run conference calls and meetings with key participants including meeting agendas, resources and meeting notes

  • Hands-on, development and management of all Events Center of Excellence materials including tool kits, check lists, how-to's, best practice documentation

  • Leverage and amplify Voice of the Customer through-out the global event community

  • Partner with Event, GTM and Marketing Operations teams to ensure consistent, scalable and connected process flows, tools and documentation.

  • Coordinate with Event Managers to ensure quality control on event calendar, Internal web pages and Event Google Calendar

  • Work closely with event leaders to understand key event challenges, technology and process gaps and inefficiencies with the aim of creating a roadmap to address them.

  • Manage event technology vendors (such as registration, mobile app developers, meeting platform, etc.) including managing contracts and renewals, feature implementation, QBR process and adoption

  • Research, vet and onboard new tools, ensuring the event team is at the forefront of new offerings and resources

Keywords: Palo Alto Networks Inc., Santa Clara , Senior Program Manager, Event Center of Excellence, Other , Santa Clara, California

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