Program Manager, Logistics (New Initiatives)

Company: Palo Alto Networks Inc.
Location: Santa Clara
Posted on: May 3, 2021

Job Description:

Job Description

Job Context

• As the Operations Program Manager you are responsible for supporting the logistics operations value chain from receipt of inventory from our CMs through reverse logistics and returns repair. The ideal candidate would be characterized as a logistics generalist, a proven team player with a can-do attitude. The products you work on are new to Palo Alto Networks, so you are entrepreneurial and hands-on in your operations management approach. Given the current state of global logistics, creativity, agility and a strong overall understanding of logistics and supply chain are key requirements for this position.

Further Responsibilities include:

• Support inbound logistics by acting as the point of contact with freight forwarders in clearing customs for international shipments, coordinating delivery of domestic and international shipments to fulfillment centers across all modes of transportation (Ocean, Air Freight, Parcel)
• Support outbound transportation, final mile delivery and returns via all modes of domestic and international transportation (FTL/FCL, LTL/LCL, Air Freight, and Parcel)
• Management of outsourced strategic partners in all aspects of warehouse and omni-channel fulfillment operation including:
• Forecast /capacity planning
• Receiving
• Inventory management
• Fulfillment order processing

• Reverse logistics

• Management of inventory control to include allocation, movement, and status of inventory, Cycle Count accuracy, and Physical Inventory activity
• Establish, publish and manage Logistics Budgets and POs
• Liaise with Planning Team and manage inventory requirements and levels to ensure alignment to support customer demand
• Liaise with finance to ensure inventory processes and transactions align across physical, system and booked inventory levels
• Analasys of historical data to identify trends and help drive continuous improvement
• Owns processes and communication with cross functional partners relating to requirements (SOP/SOW), Service Level Agreements (SLA) and Key Performance Indicators (KPIs)
• Monitor and manage service provider activity (score cards) against Service Level Agreements (SLA), Key Performance Indicators (KPI), and operational requirements
• Collaborate with cross functional partners Customer Service, Sales, Planning, Logistics, Trade Compliance, Finance to ensure objectives are met
• NPI support to include New SKU and Customer Set-up and onboarding, and Import/Export compliance to include establishing HTS, ECCN, and Import/Export licensing requirements

Keywords: Palo Alto Networks Inc., Santa Clara , Program Manager, Logistics (New Initiatives), Other , Santa Clara, California