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Director, UX Design

Company: Chegg
Location: Santa Clara
Posted on: May 3, 2021

Job Description:

Director, UX Design

Team: Monetization Product Organization

Location: Santa Clara, CA

At Chegg, we start by putting students first. Our mission is to help students save time, save money, and get smarter. We enable students to feel confident with their coursework, ace their classes and enter the workforce, empowered.

The Monetization Product Organization within Chegg defines and builds the journeys and pathways that our students take as they discover Chegg for the first time and become subscribers. Teams within Monetization use data to identify student needs and goals and deliver personalized, relevant product experiences.

UX Designers at Chegg are mission-driven, visionary, analytical, and detail-oriented. They care about their impact on education and on Chegg and are able to tie back everything we do to our Student First mission. They collaborate with Product Managers, Engineers, Data Scientists, Researchers, and Marketers and get things done using a combination of creativity, communication, and people skills.

We are looking for a Director of UX Design that can deliver student and business impact, build and lead a strong team of UX designers, and create a strong UX foundation for many years to come!

In this position you will:

* Develop a clear, compelling UX vision for the Monetization Product Organization, prioritizing goals that have a needle-moving impact * Bring a business maturity and understanding that lets you drive alignment on goals across the organization and provide the right context and perspective to your team * Be a bar-raiser who continually elevates our teams and products to the highest standards. You do this with attention to detail, an understanding of the competitive landscape, and evangelizing frameworks for success. * Build and lead a team of 8-9 UX designers by establishing clear career paths, regular coaching, and proactively identifying future organizational needs * Communicate effectively, blending art and science, ask the right questions, lead with data and continually ensure the team is on the right strategic path * Collaborate with and influence leaders in Product, Engineering, Research, and Business to ensure goal alignment and company-wide impact * Create processes across the web and native for excellence in design standards across Chegg * Flexible and adaptable to feedback from all sides with a continuous aspiration to improve * Establish, measure, and report on success metrics for the UX organization

We are looking for candidates that have:

* Bachelor's or Master's degree in Design, Computer Science, HCI, or related fields * 10+ years of UX work experience, with at least 3 in UX leadership, ideally in a high-growth environment * A track record of designing compelling products and experience with the underpinning methodologies that deliver great design * Design background in web/responsive/native with expertise in interaction, visual, and prototype design. Experience with Agile methodologies and User-Centered design methods. * Culture fit for Chegg: positive attitude, high productivity, intellectual curiosity, kindness and team-oriented * Interest and/ or passion particularly in the space of education and learning. An affinity for our mission of "helping students save time, save money, and get smarter."

If this could be you, please apply!

What is Chegg?

An 'always on' digital learning platform.

Chegg puts students firstEverything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California, and trades on the NYSE under the symbol CHGG.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, and Chegg Internships and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Chegg is an equal opportunity employer


Keywords: Chegg, Santa Clara , Director, UX Design, Other , Santa Clara, California

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