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Parking & Transportation Watch Commander

Company: Santa Clara University
Location: Santa Clara
Posted on: May 3, 2021

Job Description:

Position Title:Parking & Transportation Watch CommanderPosition Type:RegularSalary Range:$28.13-$32.34 per hourPay Frequency:HourlyPosition Title: Parking & Transportation Watch CommanderA. POSITION PURPOSEA Watch Commander is under the management of the Director of Parking & TransportationServices. The Watch Commander oversees daily field operations and Main Entrance Stationactivity. The Watch Commander will comprehend the departmental mission and the Universitymission, strategic initiatives, goals, and objectives by monitoring parking and transportationactivities and conditions: Proactively plan safety solutions, crime deterrence and servicerequirements; evaluates individuals and shift performance; and provides training. The WatchCommander works daily as a team shift leader with subordinates in a team environment.B. ESSENTIAL DUTIES1. Maintains familiarity with the department mission, strategic plans and goals and objectivesand insures that shift planning, service and response activities are aligned with these guidingstatements.2. Maintains familiarization with campus activities and conditions and plans proactive, timelyand appropriate parking and transportation services and responses.3. Provide active leadership, direction and role modeling for the conduct and activities ofsubordinate personnel.4. Communicates through daily conversations and e-mails and schedule training activityrequirements and performance expectations of subordinate personnel, including compliancewith department policies, procedures, directives and rules.5. Briefs subordinates on policy & procedure relating to citing vehicles in violation of theUniversity Parking Rules & Regulations.6. Monitors parking and traffic throughout campus properties.7. Evaluates the performance of subordinate personnel and communicates positive and negativefeedback in a timely manner, both informally and formally, as circumstances indicate.8. Handle discipline in an appropriate and positive manner.C. SPECIFIC RESPONSIBILITIES1. Supervises subordinate personnel daily.2. Gathers information on daily activity; prepare work assignments, and directs personnel asappropriate.3. Patrols parking and traffic locations on foot and by vehicle including walking through variousfacilities.4. Responds to routine calls for service, assists field personnel or takes over incidentmanagement when necessary.5. Writes incident reports and supervises the documentation of incidents by subordinatepersonnel.6. Receives, evaluates and directs the response to a variety of non-routine requests for servicefrom faculty, staff, students and guests.7. Completes probationary and yearly performance planning evaluations for subordinatepersonnel.8. Supervises personnel assigned to special events and may prepares operational orders for same.9. Supervises contract personnel assigned to special events or special assignments.10. Completes assigned projects or staff work delegates by management, in a timely manner.11. Inspect work in progress & status of parking areas to determine need for additional training orwork required.12. Investigate complaints received regarding enforcement activities, including field observationof conditions.D. QUALIFICATIONS1. High school diploma or GED required; Associate Degree; Bachelor's degree preferred.2. Minimum two-year full time public safety or security experience, preferably in a highereducation setting.3. Basic computer skills in (Word and Excel) required.4. Effective written and verbal skills required.5. Ability to perform multiple tasks required.6. Excellent interpersonal and human relations skills required.7. Two-year satisfactory service as a Santa Clara University Parking Control Officer orcomparable parking enforcement supervision experience.8. Valid California driver's license with no suspensions or restrictions and free of movingviolations for a period of 5 years required.9. Valid CPR/First Aid certification.10. Ability to maintain professional attitude, work independently, and exercise good judgment,and common sense appropriate to the related matter.11. Demonstrate knowledge of or ability to learn the University properties, functions, activitiesand staff.12. Commitment to understand and support Santa Clara University's distinctive Jesuit educationalvision and willingness to model institutional values of competence, conscience andcompassion, in pursuit of its mission and goals.E. PHYSICAL & MENTAL DEMANDSThe physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands:While performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to twenty-five pounds.Mental Demands:While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information and instruments; learn and apply new skills; work with constantinterruptions; and interact with the public, some of whom may be dissatisfied, quarrelsome and/or abusive.F. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee frequently works in outdoor weather conditions in or near moving and/or heavy traffic. The incumbent is regularly exposed to fumes or airborne particles and loud or prolonged noise levels and occasionally works near moving mechanical parts.EEO StatementEqual Opportunity/Notice of NondiscriminationSanta Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see IX of the Education Amendments of 1972Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Belinda Guthrie, Director of Equal Opportunity and Title IX, 408-551-3043, , Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).Clery Notice of AvailabilitySanta Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.Americans with Disabilities ActSanta Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Keywords: Santa Clara University, Santa Clara , Parking & Transportation Watch Commander, Other , Santa Clara, California

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