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UX Designer/WorkFlow Researcher

Company: Ordr
Location: Santa Clara
Posted on: May 4, 2021

Job Description:

Background - Everything is in Ordr At Ordr, we are singularly focused on helping our customers find calm where once there was chaos. We make the incredibly complex incredibly simple, and we take great pride in the fact that we continually strive for approachable innovation in everything we do. In today's hyper-connected enterprise, where everything from access badge scanners to digital signage to inventory control systems to multi-million-dollar healthcare and manufacturing systems are connected to the network, traditional network regulation and security models simply cannot scale. Ordr solves this problem, providing enterprises with complete visibility and exhaustive control over every class of network-connected device and system Simply put, we provide our customers with the power to take control of their connected devices, of their operational systems, of their hyper-connected enterprise. Summary Ordr is looking for a world-class UX Designer with a comprehensive and intuitive understanding of end-user behavior, processes and expectations, and the unique ability to convert that understanding into actionable UX designs. This individual will play a key role in continually improving and enhancing the already innovative functionality and usability of the Ordr Systems Control Engine, the industry's leading device control, regulation and protection platform. User Research Responsibilities * Work closely with the product team to identify workflow oriented research questions * Plan and conduct interviews, user surveys, card sorting and usability tests * Design and execute studies into user behavior and attitudes * Conduct heuristic evaluations * Help define and refine user personas * Present and communicate insights in order to help shape long-term product strategy * Interpret data from customers and qualitative feedback * Create user stories, and storyboards for each pesona * Determine information architecture and create sitemaps * Create prototypes and wireframes * Conduct usability testing Skills and requirements * Collaboration and teamwork * Problem-solving * Attention to detail * Creative and analytical approach * Understanding of interaction design principles Knowledge, Skills and Requirements * 3+ years of experience in workflow research and UX Design * Experience in enabling highly technical users quickly and intuitively to analyze, and get insights from, data produced by a wide variety of services and devices, in a wide variety of formats * Experience in data visualization * Understanding of design systems, and experience leveraging, and contributing to, design systems * Proficiency in using industry-standard design and prototyping tools (Sketch, Figma, InVision, Adobe InDesign, Illustrator, Zeplin and OmniGraffle) * Experience crafting prototypes to communicate design concepts to users and project partners * Excellent communication skills, both written and verbal * Not afraid of ambiguity and willing to learn new skills Experience in a fast-paced, iterative development environment, experience with Agile a strong plus

Keywords: Ordr, Santa Clara , UX Designer/WorkFlow Researcher, Other , Santa Clara, California

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