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Evolve Employee Engagement Product Manager

Company: SVB Financial Group
Location: Santa Clara
Posted on: June 10, 2021

Job Description:

We are seeking a highly engaged Employee Engagement Product Manager for Evolve - an upskill and reskill learning and talent development program. Evolve will develop a strong, modern workforce through the creation of experiential learning content, that will be personalized to individual needs, and driven by a leader-led learning mindset. This is a new initiative within SVB, and so you will have the opportunity to shape the organization from the ground-up and be influential in developing a full-scale learning and development program for an ever-changing, technology focused, workforce.

This role will primarily be responsible for managing talent development and employee engagement programs, however given the start-up nature of the organization you will also have the opportunity to develop content, facilitate learning experiences, design collateral and support the agile workflow of the team.

Responsibilities

  • Deliver high quality, memorable learning experiences that can be measured against changes in employee skill
  • Collaborates across the Global Services team and across the enterprise to co-develop a roadmap and drive solutions and features from concept to launch in a fast-paced environment
  • Consult with line-of-business leaders including HR, Global Services Delivery (GSD) Strategy, Operations, Technology and learning team members on training needs, solution design recommendations, and delivery
  • Partner with subject matter experts and content developers to support material development needs, as appropriate
  • Manage multiple learning initiatives simultaneously and works in an Agile environment continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
  • Conduct stakeholder, subject matter expert, and learner interviews
  • Design and facilitate new hire, upskilling, cross training, soft skills and technical classes in an in-person and virtual setting
  • Develop and maintain e-Learning, blended and instructor-led training deliverables and translates product roadmap features into requirements
  • Be able to understand group dynamics to engage all learners through strong communication skills and leveraging common adult learning models
  • Defines OKRs and measurements for success
  • Has strong agile and project management skills and strong verbal/written communication skills
  • Grounded in data and comfortable using data to uncover opportunities, measure impact and drive decision making
  • Is dynamic with a passion for learning, detail-oriented and will roll up their sleeves, engage partners and work in a highly collaborative environment
  • Works with new technology and is engaged with L&D tech trends and best practices
  • Owns their work, drives efficiencies and delivers exceptional experiences with a constant eye towards improvement
  • Is growth oriented, with the optimistic mindset to continuously learn and improve
  • Uses clear communication to effectively influence across all levels of the organization
  • Works on individual and team projects, own and solve problems, partner to design and implement new processes
  • Has exceptional project management skills
  • Is agile and adaptive with the ability to work through ambiguity, prioritizing to move work forward

Keywords: SVB Financial Group, Santa Clara , Evolve Employee Engagement Product Manager, Other , Santa Clara, California

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