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Sr. Product Manager

Company: Palo Alto Networks Inc.
Location: Santa Clara
Posted on: June 12, 2021

Job Description:

Company Description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Job Description

Your Career

Palo Alto Networks continues to build a world-class product management services portfolio and is looking for a Product Manager for the Services innovation Engineering Team. This role requires a strong leader who will be responsible for overall strategy, leadership, and execution for our portfolio of services and products.

Palo Alto Networks is a dramatically growing company and we have to make strategic decisions about how we scale out our service offerings across a global customer base. You will examine and own key areas such as strata service levels for support and customer success, support & specialized services offerings..

In addition to your own creativity, you will rely on interaction with customers, partners, product managers, and cross-functional partners to understand requirements and needs. You will be expected to define and deliver competitive service offerings that help provide a more complete product experience for our customers. Other responsibilities include collaborating with Product Marketing to create product related sales and marketing materials and evangelizing the services both internally and externally.

Given the nature of your portfolio, your success will be highly dependent on how well you can interact with and guide cross-functional organizations within Palo Alto Networks including Product, IT, Support, Professional Services, Customer Success, Finance, Sales, and Operations.


  • Product ownership and strategy for Palo Alto Networks service offerings

  • Develop, lead, and communicate product roadmap to customers, prospects and all internal key team members

  • Drive engineering team and deliver high-quality products

  • Work with new product introduction, marketing, professional services, and support to ensure your products are supported by these teams

  • Market and customer analysis, requirements development, business case, collateral, pricing, and positioning

  • Customer engagement and relationship development for services evangelism and requirements gathering

About our Team

Palo Alto Networks offers a portfolio of services to assist you with the implementation of your next-generation firewall for prevention and detection of today's most sophisticated cyber attacks. Support, Consulting and Education services are available to help you get the maximum protection and value out of your investment and in a range of options designed to fit your specific requirements, regardless of size or project complexity.



  • Strong desire to take ownership of service offerings

  • Ability to organize and lead teams who do not directly report to you

  • Drive to identify unique and improved ways to meet the customer needs

  • Experience being part of or working with a global vendor support organization

  • Domain expertise in network security service offerings is a plus

  • Previous work with channel partners including service providers and value added resellers

  • 3-5 years in product management or equivalent

  • Excellent written and verbal communications skills

  • Outstanding business and analytical capabilities

  • Demonstrable track record of success

Additional Information

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.


Keywords: Palo Alto Networks Inc., Santa Clara , Sr. Product Manager, Other , Santa Clara, California

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