Senior Technical Writer
Company: Palo Alto Networks Inc.
Location: Santa Clara
Posted on: June 12, 2021
At Palo Alto Networks everything starts and ends with our
Being the cybersecurity partner of choice, protecting our
digital way of life.
We have the vision of a world where each day is safer and more
secure than the one before. These aren't easy goals to accomplish -
but we're not here for easy. We're here for better. We are a
company built on the foundation of challenging and disrupting the
way things are done, and we're looking for innovators who are as
committed to shaping the future of cybersecurity as we are.
As a member of the Prisma Cloud Technical Documentation team,
which is a part of the Product Management function, you are
integral to delivering the best product experience.
You will be actively involved through all stages of the release
life cycle (conception, definition, development, release and
post-release activities) and the tactical activities of documenting
and evangelizing the Network Security features and capabilities
that drive the Cloud Native Security Platform. In this role, you
will help our customers consistently secure their applications and
infrastructure hosted on-premises, in the public cloud, and hybrid
cloud environments. Your effort will directly contribute in helping
our users fully utilize the investment in Prisma Cloud and generate
fewer calls to our support organization. We invite you into a team
that strives to deliver high quality content, in a creative, fun,
and inclusive atmosphere.
- Collaborate with other stakeholders in setting up, deploying
the agent on workloads, and configuring the platform to understand
the end-to-end workflow.
- Create documentation and related content for the cloud Network
Security module of our Cloud Native Security Platform.
- Develop quality content (written, visual, multimedia), and
deliver content on schedule with product releases.
- Identify content gaps and address them as needed with best
practices, workflow enhancements to improve setup, configuration
and operational efficiency, and troubleshooting information.
- Own the authoring and publishing processes to make content
accessible to our users.
- Experience with automating documentation publishing.
- Experience with using GitHub, Git for source control, and
publishing on AEM or Hugo is desirable.
- Authoring experience with AsciiDoctor and/or DITA is a
- Knowledge of cloud computing platforms, Kuberbetes and cloud
native infrastructure, and security technologies that protect
applications and infrastructure.
- Experience documenting the deployment of network firewalls, and
/or public cloud network infrastructure such as load balancers, VPC
networking,virtual network appliances. Understanding of
microsegmentation as a foundational network security strategy to
reduce cloud attack surface and build a zero-trust posture is a
- A hands-on approach to the technology and products being
- Keen to learn new technologies quickly, and work in a
- Strong team player with good communication, organization, and
- Ability to drive, follow, and evangelize cross-team processes,
and interact with our customers and internal teams to improve
To stay ahead of the curve, it's critical to know where the
curve is and how to anticipate the changes we're facing. For the
fastest-growing cybersecurity company, the curve is the evolution
of cyberattacks and the products and services that proactively
address them. Our Product Management team helps us do just
We're trailblazers that dream big, take risks, and challenge
cybersecurity's status quo. It's simple: we can't accomplish our
mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all
qualified individuals with a disability. If you require assistance
or accommodation due to a disability or special need, please
contact us at email@example.com.
Palo Alto Networks is an equal opportunity employer. We
celebrate diversity in our workplace, and all qualified applicants
will receive consideration for employment without regard to age,
ancestry, color, family or medical care leave, gender identity or
expression, genetic information, marital status, medical condition,
national origin, physical or mental disability, political
affiliation, protected veteran status, race, religion, sex
(including pregnancy), sexual orientation, or other legally
Keywords: Palo Alto Networks Inc., Santa Clara , Senior Technical Writer, Other , Santa Clara, California
Didn't find what you're looking for? Search again!