Seasonal Client Advisor- San Jose
Company: Tiffany & Co.
Location: Santa Clara
Posted on: September 11, 2021
Tiffany & Co... the name instills images of Beauty, Romance and
the iconic Blue Box. It is a Symbol of Excellence. For 175 years,
Tiffany has created a legacy of exquisite designs and romantic
ideals. Tiffany & Co.'s rich heritage of celebrated artists,
historic milestones and magnificent jewelry creates the foundation
from which our employees build upon each day. Tiffany employees are
passionate, kind and professionally committed. We hold ourselves
and our co-workers to very high standards. We continually educate
ourselves about new merchandise collections, cultures and the
evolving luxury market. Our respect and love for the brand creates
a workplace like no other.
We expect our employees to deliver the Tiffany Experience to
each and every client and Tiffany is committed to creating an
organization that recognizes and rewards excellence in service of
this promise. For us, it is a dream to be associated with a company
that is forever aligned with exquisite craftsmanship, timeless
design and a dedicated commitment to corporate sustainability.
Client Advisorshold the critical position of embodying the
Tiffany brand in each and every client interaction using the
Tiffany touch; their own flair for making each clients experience
extraordinary. The Client Advisor is an excellent communicator and
brand ambassador. His or her passion for Tiffany is conveyed in
every conversation and an entrepreneurial spirit is prevalent in
the make-up of every Client Advisor. Developing client
relationships and exceeding sales plan is first and foremost in the
Tiffany sales professionals skill set. The love of building his/her
own business by developing client relationships and exceeding sales
plan is first and foremost in the Tiffany client advisor's skill
Sales:Deepen the relationship with our clients
to drive lifetime loyalty and spend. Consistently achieve or exceed
monthly, quarterly and annual store sales plan. Capture client
data. Cultivate new and existing client relationships. Deliver a
significant portion of sales through repeat client business. Drive
business through key product pillars.
Service: Elevate in store experience by
consistently delivering memorable moments to every client.
Demonstrate passion as a Tiffany brand ambassador during every
selling ceremony using the Tiffany Touch; your personal touch.
Demonstrate Client Experience Behaviors identified within the TEI
program (Voice of Client Survey) and with Tiffany client experience
vision. Execute best practices by optimizing hospitality and store
amenities to create unique experiences and take action on TEI
performance and client feedback.
Experience in retail or luxury retail or relevant client-related
experience (e.g., hospitality).
Proven track record in achieving sales results.
Flexibility to work non-traditional hours, including days,
nights, weekends and holidays.
Ability to work with a diverse client base.
Proficiency with Point of Sales (POS) systems, client tracking
systems and Microsoft Outlook/email.
- Must have authorization to work in the United States or in the
country where the position is based.
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of
America (GIA) course work is preferred.
- Proficiency in multiple languages.
Keywords: Tiffany & Co., Santa Clara , Seasonal Client Advisor- San Jose, Other , Santa Clara, California
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