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Remote Network IT Specialist in Oakland

Company: VirtualVocations
Location: Santa Clara
Posted on: November 22, 2021

Job Description:

A developer of music streaming software is searching for a person to fill their position for a Remote Network IT Specialist in Oakland. Core Responsibilities of this position include: Answering escalated customer emails, calls, and chats Maintaining a high level of professionalism with clients Updating customer information in the customer service database during and after each call Qualifications for this position include: 3-5 years experience in a technical or software-based customer support position Familiar with ZenDesk, G Suite, JIRA, IP Networking Consistently met or exceeded productivity, quality, and CSAT metrics

Keywords: VirtualVocations, Santa Clara , Remote Network IT Specialist in Oakland, Other , Santa Clara, California

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