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Enterprise Program Administrator

Company: Agilent
Location: Santa Clara
Posted on: May 14, 2022

Job Description:

To protect the health and safety of our employees, contractors, customers and communities, employees in the U.S. and Puerto Rico are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law..This is an on-site position in the San Francisco Bay Area.As an Enterprise Program Administrator, you will coordinate with your assigned customer at their site, service vendors, and others as required to meet the customer's service requirement! This will include scheduling preventative maintenance and repair services, ensuring that service requests are acted on in a timely manner, and responding to customer inquiries. You may also be responsible for recommending vendors, administrating procurement functions, and reporting costs.Principal Duties and Responsibilities:Maintain a presence at the customer site every day and follow their site access regulations, including GMP training and medical requirementsDevelop a positive relationship with the customer and effectively communicate to identify and set expectations for servicesMaintain and use accurate coding standards to ensure data precisionHas ownership of support delivery for the assigned customer.Initiate partner concerns to support management of Customer issues as neededLead 3rd party service delivery within customer's system and processesOccasionally travel for training or other Agilent activities that may include over-night stays

Keywords: Agilent, Santa Clara , Enterprise Program Administrator, Other , Santa Clara, California

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