New Store Opening Specialist

Company: Support Office (NorCal)
Location: Santa Clara
Posted on: May 15, 2022

Job Description:

Job DescriptionReports to: TBD With a projected 1,000 cafes in the United States by 2030,Paris Baguette is one of the fastest-growing neighborhood bakery cafés in theworld. Paris Baguette's mission is to bring expertly crafted baked and brewedgoods through a warm and welcoming bakery café experience that delivers joy toeveryone. At Paris Baguette, we serve up graciousness and are happy toput the needs of others first. We are attentive and accommodating to our guestsand each other. We mix in a little love, comfort and compassion into our workevery step of the way. We work diligently with a dedication to quality at ourcore, taking ownership of our actions and decisions. We hold ourselvesaccountable to our word. We face challenges head-on, and when the bar is sethigh, we have the conviction to clear it with confidence. If you are someone who has heart, wants to spread joy and isready to rise to the occasion, we are looking for you to join our growing team!WHAT WE ARE HUNGRY FORAs a New Store Opening Specialist (NSOS), you will firstensure critical retail, brand, and barista training is completed successfully duringthe 7-10 days of a new café opening. Oncethe café opens to the public, you, along with the rest of the NSO team will continueto support the new café team with their training, as well as being an extrasupport for the successful opening or closing shifts. You will be teaching andtraining to our Mission, Vision and Brand Values, being a PB Brand Ambassadorin all your interactions. Your focus is on ensuring you and the rest of the NSO teamare driving a culture of teaching and learning around sales, service, qualityand operational excellence to ensure we leave new Franchise teams withlearnings that support their success. KNOWLEDGE AND RESPONSIBILITIES

• Partners with NSOM and other NSOSs to ensure that all FOHtraining is happening in alignment with the NSO timeline and toolkit.
• Facilitates Retail and Barista Team Member's training, whilevalidating learnings, in the three days prior to opening.
• Facilitates guest service training that is aligned to PBMission, Vision and Brand Values.
• Responsible for ensuring that both FOH & BOH teams areconsistently trained and adhering to sanitation and food safety standards.
• Provide coaching, feedback, and recognition to all new hiresto ensure we are maintaining and executing to the highest standards of productquality
• Identify any gaps in training or onsite support and provide feedbackand recommendations to the New Store Opening Manager.
• Must have a passion for teaching and coaching and engagingnew hires in the learning process.
• Professional composure and a positive attitude underpressure.
• Ability to work extended workdays to support the business asneeded.
• Ability to travel and have a flexible work schedule.
• When not working on an NSO, may be required to support inCorporate café support. WHAT YOU NEED TO HAVE
  • 2 plus years of Restaurant experience/ Bakery Caféexperience preferred.
  • Passion for people! A dynamic and engaged leader who has apassion for empowering, inspiring, motivating & developing team members.
  • Exceptional organizational and communication skills with theability to effectively balance priorities and deliver results in a fast-paced,ever-changing, and highly entrepreneurial environment.
  • Feedback is a gift! Ability to provide constructive feedbackand recognition to every member of the organization, to ensure we have an openand transparent culture of high-performance standards
  • High emotional intelligence with the ability to work with,and manage diverse teams by being highly empathetic, intuitive, self-motivated,and driven.
  • Teams Win! Has to be a team player who fosters acollaborative and engaged teamwork environment.
  • Being a Brand Ambassador, with excellent knowledge of andcommitment to Paris Baguette's Mission, Vision, Brand Values, and Culture.
  • Love of travel! Ability to travel to all new Corporate andFranchise locations, nationally, as well as in some cases internationally(Canada). SWEET BENEFITS
    • Competitive compensation
    • Free Cake for your Birthday
    • Medical, Dental, Vision benefits
    • 401K Retirement Plan
    • Paid time off, paid Holidays
    • High-Performance Culture

Keywords: Support Office (NorCal), Santa Clara , New Store Opening Specialist, Other , Santa Clara, California