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Parking Control Officer (Fixed Term)

Company: Santa Clara University
Location: Santa Clara
Posted on: June 20, 2022

Job Description:

Position Title:

Parking Control Officer (Fixed Term)

Position Type:

Fixed Term (Fixed Term)

Salary Range:

$20.54 -$22.16 per hour

Pay Frequency:

Hourly

This is fixed term position dependent upon availability of funds and business needs.

A.POSITION PURPOSE

Under supervision of the Parking & Transportation Services Director, enforces Santa Clara Universities parking rules and regulations; interacts with the public in regard to enforcement issues and general information matters, and performs related duties as assigned.

Parking Control Officer is responsible for routine parking enforcement functions, such as issuing standard citations and patrolling lots and structures. An incumbent is expected to become increasingly knowledgeable of procedures and practices pertaining to the campus and parking enforcement and to carry out assignments with increasing autonomy and accountability.

This is a full-time fixed-term appointment through June 30, 2022 with the possibility of extension or conversion to a regular position which is dependent on budget and business needs.

B.ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class.

Enforces parking rules and regulations; patrols lots on foot, bicycle or in vehicle; identifies parking control illegalities and determines, writes and/or issues citations or warnings in accordance with the Universities rules and regulations and the Memorandum of Understanding with the City of Santa Clara Police Department. May assist and coordinate with Campus Safety Services, the fire department or other law enforcement or public safety agencies as necessary. Interacts intensively with University faculty, staff, student and the public on an ongoing basis; receives, listens to and skillfully handles parking inquiries and complaints; educates the public regarding parking permit requirements and citations; responds to questions and concerns or refers complaints and requests to supervisor or other departments as warranted. Requests supervisor's assistance, guidance and/or intervention as needed and provides clear, concise documentation and explanation; as necessary. Inspects parking enforcement equipment and vehicles, notifies supervisor of malfunction or disrepair that require service, identifies curb repainting and signage needs and recommends resolution to supervisor; cleans vehicles. Writes incident reports when documentation is required for towed vehicles, property damage, vehicle assists or any incidents requiring documentation. Other duties as assigned.

C. QUALIFICATIONS

* High School Diploma or Equivalent.

Knowledge of:

* Santa Clara University parking rules and regulations, terminology and techniques to operate two-way radios.

Ability to:

Interpret, apply, explain and enforce parking rules and regulations; exercise sound judgment within established guidelines and supervisory direction; analyze situations and determine appropriate course of action; prepare clear and concise correspondence; establish and maintain effective working relationships with staff, public and other governmental agencies; communicate effectively both orally and in writing; prepare and maintain clear, concise and accurate documentation.

Training and Experience:

* A valid California Class C driver's license.
* Ability to obtain PC-832 P.O.S.T. certification.
* Applicants are required to undergo a criminal records and credit history background check prior to employment.

F. PHYSICAL & MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to twenty-five pounds.

Mental Demands:

While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information and instruments; learn and apply new skills; work with constant interruptions; and interact with the public, some of whom may be dissatisfied, quarrelsome and/or abusive.

G. WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee frequently works in outdoor weather conditions in or near moving and/or heavy traffic. The incumbent is regularly exposed to fumes or airborne particles and loud or prolonged noise levels and occasionally works near moving mechanical parts.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Keywords: Santa Clara University, Santa Clara , Parking Control Officer (Fixed Term), Other , Santa Clara, California

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